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SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

SurveyMonkey

Get data-driven insights from a global leader in online surveys.

Features

Explore core features and advanced tools in one powerful platform.

SurveyMonkey Forms

Build and customise online forms to collect info and payments.

Integrations

Integrate with 100+ apps and plug-ins to get more done.

Market Research Solutions

Purpose-built solutions for all of your market research needs.

SurveyMonkey Genius

Create better surveys and spot insights quickly with built-in AI.

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ROLES
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USE CASES
Online Polls
Registration Forms
Employee Feedback
Event Feedback
Customer Satisfaction
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Templates

Net Promoter Score

Measure customer satisfaction and loyalty for your business.

Customer Satisfaction

Learn what makes customers happy and turn them into advocates.

Website Feedback

Get actionable insights to improve the user experience.

Contact Information

Collect contact information from prospects, invitees, and more.

Event Registration

Easily collect and track RSVPs for your next event.

Event Feedback

Find out what attendees want so that you can improve your next event.

Employee Engagement

Uncover insights to boost engagement and drive better results.

Meeting Feedback

Get feedback from your attendees so you can run better meetings.

360-degree employee evaluation

Use peer feedback to help improve employee performance.

Course Evaluation

Create better courses and improve teaching methods.

University Instructor Evaluation

Learn how students rate the course material and its presentation.

Product Testing

Find out what your customers think about your new product ideas.

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Pricing

Enterprise

Resources

Resource Centre

Best practices for using surveys and survey data

Curiosity at Work Blog

Our blog about surveys, tips for business, and more.

Help Centre

Tutorials and how to guides for using SurveyMonkey.

Customers

How top brands drive growth with SurveyMonkey.

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Survey templates

Purchase satisfaction survey templates

Purchase satisfaction survey templates

Get immediate feedback on the purchase experience and gauge customer satisfaction.

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Our templates

Purchase satisfaction survey templates

Customer satisfaction survey template for small businesses
Used 634,000+ times
Our customer satisfaction survey template makes getting feedback for small businesses a breeze. Easy to customize, share, and embed. Get feedback today.
Net Promoter® Score (NPS) Survey Template
Used 147,000+ times
Would your customers recommend your business? Use our Net Promoter Score Survey Template to find out. Start measuring satisfaction and loyalty today.
Website feedback survey template
Used 27,000+ times
Our expert-certified website feedback template will help you learn why visitors do what they do and how you can improve their experience. Learn more about why people visit your site, what they hope to find, their ease of use, ease of learning, and whether you deliver the experience they expect. Our survey template is a springboard for getting to know the needs of your website visitors and gauging the overall effectiveness of your online presence. Get started today.
Customer Feedback Survey (Business-to-Business) Template
Used 23,000+ times
Our business-to-business template is expert certified to help you gain actionable insights. Whether you’re concerned about project management, on-time delivery or referrals to new B2B customers, measuring client satisfaction is key to future success.
Post-Purchase Survey Template
Used 10,000+ times
Rapidly gather feedback from your customers and close the experience gap with this intuitive post-purchase survey template.
Customer comments
Used 9,000+ times
Check out our expert-certified Customer Comments survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Online shopping attitudes
Used 1,000+ times
Learn how often shoppers buy things online and if they feel their privacy is secure. Check out our expert-certified online shopping survey template.
Path To Purchase Survey Template
Used 1,000+ times
Use our 9-question path to purchase template covering decision-makers, key drivers & purchase methods to see how prospects make a purchase decision.
Typical Customer Analysis Survey Template
See our expert-certified Typical Customer Analysis survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Retail Customer Feedback Survey Template
If you run a retail business, our retail surveys can help you improve it. Check out our retail customer feedback survey template today for FREE.
Airline Passenger Satisfaction Survey Template
See out our expert-certified Airline Passenger Satisfaction survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Automobile buyer feedback
Check out our expert-certified Automobile Buyer Feedback survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Restaurant feedback survey template
You can’t keep every single customer in your restaurant happy, but you can send a survey to get feedback from them about your restaurant—before they post it on public restaurant review sites.
Customer Experience Survey Template
Use our customisable, expert-approved survey template to find out how customers perceive your product/service, team responsiveness and more!