At the SurveyMonkey Bengaluru and Amsterdam offices, engineers are reshaping how users interact with our platform. To understand the technical journey and collaborative spirit that drives innovation across continents, we sat down with the talented minds behind two transformative features: Build with AI for mobile and the SurveyMonkey Rewards Prizeout integration.

Build with AI is a key part of SurveyMonkey Genius and a powerful way to create high-quality surveys from scratch, in as little as 30 seconds. When SurveyMonkey engineers in Amsterdam saw that there was a game-changing opportunity to develop Build with AI for mobile, they immediately connected with the machine learning team to collaborate and leverage the same underlying technology.  

“We loved the work the machine learning team had put into the original Build with AI web feature and were inspired by an internal demo they did,” shared Anders Liebel, engineering manager. “We created a proof of concept to show how the feature could be used on mobile—and the product team came onboard.”

Ashwini Rane, the senior software engineer who built the feature for the SurveyMonkey Android app, noted that what set this project apart was its architecture. “I developed the mobile approach to Build with AI with a strong emphasis on flexibility and easy maintainability,” Rane said. “It had to handle changing UI/UX requirements, legal compliance, and localization—with little to no changes needed to the mobile app.”

Rane collaborated with the design, iOS, and backend teams to align on user flow and make sure the Build with AI experience felt seamless across platforms. The technical breakthrough came when the team solved how to reuse critical code. 

“The Build with AI web code that’s used to create and preview a survey is also used for mobile,” Liebl explained. “Only where specific mobile features are at play, like using the microphone, do we have platform-specific code.”

This approach means that Build with AI improvements are reflected in the mobile app immediately—so there’s no need to release a new app version. The result? A decrease in redundant development work, effortless mobile syncs, and a much smarter use of engineering resources. 

For Rane, the project embodied what makes engineering at SurveyMonkey special: “What I'm most proud of is taking full ownership of a customer-facing feature and seeing it go live with a smooth launch. It was really rewarding to build something that combined AI with mobile UX.”

Best of all, there’s a huge benefit for SurveyMonkey customers. “With Build with AI for mobile, instead of typing long texts and adding questions one by one, you can talk to your phone and have the survey created in just a few taps,” said Liebel. “So it not only helps you create surveys, it completely changes the way you do it.”

The SurveyMonkey Rewards app lets people earn rewards by completing short surveys. User feedback made it clear that people wanted a wider variety of redemption options—so SurveyMonkey engineers answered the call with a key integration. 

With Prizeout, Rewards app users can now redeem their rewards by choosing from 100+ gift cards across popular brands like Starbucks, Domino’s, Apple, and DoorDash. This gives them more flexibility and control over the rewards they earn, boosting the value they receive.  

Just like with Build with AI for mobile, getting this update off the ground was all about scalability. “The feature required designing a flexible architecture that could easily support adding new payout providers in the future,” said Md Asif Khan, senior Android developer. 

One of the main engineering challenges was integrating the Prizeout widget, which opens in a WebView, or embedded web page, within the app. “I had to implement a custom WebViewClient and monitor specific URL redirects and page load events that signaled transaction completion,” said Khan. “We needed to ensure a smooth transition back to the SurveyMonkey Rewards app after the Prizeout transaction, while maintaining proper state and avoiding memory leaks. This required careful handling of the activity/fragment lifecycle.”

For Khan, the project’s success also comes back to the supportive culture at SurveyMonkey. “My manager enabled me to effectively collaborate with multiple teams and two platforms—Android and iOS—and make tech decisions,” he said. “We had some critical brainstorming sessions related to design and user experience, and we made sure that every aspect was well-analyzed before we started developing anything.”

All that teamwork and attention to detail paid off, helping SurveyMonkey stay in tune with Rewards users. “The Prizeout integration aligns with our vision at SurveyMonkey to prioritize features that have a great impact on user retention and experience,” said Amit Majumdar, senior software engineer. 

“That user-first mindset—making the app more useful and personalized—is what made this project especially meaningful to me,” added Khan.

These projects reflect the essence of engineering at SurveyMonkey: ownership, collaboration, and real user impact. 

Liebl noted that what he values most is the complete autonomy engineers are given to run projects from start to finish—a structure that fuels professional growth through hands-on experience. Khan echoed that sentiment, highlighting how engineers are trusted to make decisions that matter, while still being supported by strong cross-team collaboration. 

It’s this unique balance that makes SurveyMonkey a place where engineers don’t just build features—they grow into leaders.

Want to join the team? See open engineering roles on the SurveyMonkey careers page.
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