Products

Product Overview
SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

INDUSTRIES

ROLES

USE CASES

Net Promoter Score
Measure customer satisfaction and loyalty for your business.

Customer Satisfaction
Learn what makes customers happy and turn them into advocates.

Website Feedback
Get actionable insights to improve the user experience.

Contact Information
Collect contact information from prospects, invitees, and more.

Event Registration
Easily collect and track RSVPs for your next event.

Event Feedback
Find out what attendees want so that you can improve your next event.

Employee Engagement
Uncover insights to boost engagement and drive better results.

Meeting Feedback
Get feedback from your attendees so you can run better meetings.

360-degree employee evaluation
Use peer feedback to help improve employee performance.

Course Evaluation
Create better courses and improve teaching methods.

University Instructor Evaluation
Learn how students rate the course material and its presentation.

Product Testing
Find out what your customers think about your new product ideas.

Resource Centre
Best practices for using surveys and survey data

Curiosity at Work Blog
Our blog about surveys, tips for business, and more.

Help Centre
Tutorials and how to guides for using SurveyMonkey.

Customers
How top brands drive growth with SurveyMonkey.

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Deliver better care for your patients and staff

Uncover what matters most to patients and healthcare workers so you can improve each and every experience.

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Learn why leading healthcare organisations rely on SurveyMonkey

Improve experiences across the healthcare landscape

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Hospitals and clinics

SurveyMonkey empowers hospitals and clinics to seamlessly capture insights throughout the entire healthcare experience to improve patient care, boost loyalty and maximise staff engagement. HIPAA compliance (in the US) at SurveyMonkey ensures that any PHI is handled in accordance with federal regulations.

Health insurers

Health insurers use SurveyMonkey to easily capture member sentiment and deliver better end-to-end member experiences. Our market research solutions give organisations the necessary tools to gather market insights for new product development and membership growth.

A woman sitting and looking at her phone, which has a patient survey on the screen

A man showing a woman NPS and CSAT scores on a laptop

Healthcare technology

Create better products that drive user growth and adoption with insights from your target market: patients, caregivers, hospitals and clinics, and more. SurveyMonkey makes it easy to collect feedback, measure customer satisfaction using CSAT and Net Promoter® Score (NPS) surveys, and track brand performance over time.

Life sciences

Accelerate research and drive in-market success by listening to the needs of your target market, customers, and hospitals and clinics. With SurveyMonkey, easily gather market insights, get actionable brand awareness and usage metrics, and tie everything together with powerful analytics and flexible integrations.

Two scientists determining who to send a survey to

Robust security and HIPAA-compliant features

Make sure your survey data stays confidential with SSO, HIPAA and GDPR compliance features and data encryption.

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“We’re able to demonstrate, through surveys, that we are having a positive impact on our members’ decision-making processes and easing their burden as they face complex, life-changing moments.”

Laura Lee
Product Manager
Carrot

HIPAA-compliant intake forms and expert-approved templates help organisations like Carrot better serve their members.

Get started with popular healthcare survey templates, or create your own

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Discover the right enterprise plan for your organisation's needs

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