Customer Impact Survey Template
If you work in marketing or sales, you know the critical role proof points play in an increasingly competitive market. They’re essential for developing strategies and bolstering content with use cases that validate your value proposition to prospective customers.
Stand out from the crowd by presenting irrefutable evidence of the value your product or service delivers. We created this Customer Impact Survey Template so that you can understand the impact your product or service has on your current customers.
This survey template will help you gain insight into your customer’s experience including question like:
- What challenges were you experiencing with your previous solution before switching to our product?
- What benefits have you experienced after using our product?
- How quickly did you see a return on your investment?
Use this template to gain timely insights from current customers to support your unique selling proposition and create data-driven, engaging content that communicates customer impact.
To create a survey using the Customer Impact Survey Template, sign up or sign in to SurveyMonkey. You can choose the template when you begin creating a survey.
Explore which features support this survey template
We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.
Customisable survey experiences
Out-of-the-box themes, accessible colour palettes, custom fonts, branding and more.
Many ways to send your surveys
Collect survey responses via email, website, SMS, social media, QR codes, offline and more.
Survey analysis; no training required
Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis and more.
Additional resources to help you launch successful survey projects
Success Stories
Read about our customers, explore webinars and get guides on collecting feedback in your industry.
Blog
Get tips on how to create better surveys, hear the latest product news or check out our research.
Help Centre
Access tutorials on how features work, learn more about billing and contact Customer Support.
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