We’re looking for the Local Authority Local Land Charges departments that display the very best levels of customer service.  If you regularly deal with a LLC team that gives you an impressive level of customer service, we want to hear from you. Nominate them by filling out the form below and telling us how they go above and beyond your expectations.  
Again this year we will have a winner for district councils, one for metropolitan councils and one for unitary councils, giving us more opportunities to celebrate exceptional teams across England and Wales.  
Judges will take into account the number and quality of nominations for each council, so please take around 15 minutes to think about how your local land charge team supports you and your customers.  

Everyone who nominates a local authority will be entered into a prize draw to win £50 M&S vouchers! 
We respect your privacy and are not fans of spam ourselves. Be assured your information is solely for the use of verifying award voting and to contact you in the event that you win the M&S vouchers. 

The deadline for this award is December 15th 2023.

Don't forget to click 'done' when you are finished!

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* 1. Please provide your details

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* 2. Name of the Local Authority you are voting for?

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* 3. In 50 words or more, explain how the local land charges team at this Local Authority delivers excellent customer service. Your response can focus on a specific example or refer to your general experience dealing with the team. Please provide information on:  

  • Your experience of the timeliness of search responses and the accuracy of information they contain 
  • The attitude of the team members you deal with
  • Any specific actions that go above and beyond your expectations 
  • The impact of their customer service on your work.

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* 4. How did you hear about this award?