MAXDIFF ANALYSIS

Learn which features and benefits matter most to customers so you can focus on what will have the greatest impact.

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per study*

*Survey your own contacts at no extra cost, or buy targeted responses from our global panel.

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A screenshot of bar chart-format MaxDiff analysis results showing ice cream flavour preference rankings
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Advanced studies
without the effort

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Rapid results
in as little as an hour

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Automated insights,
delivered instantly

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Pay per study,
no subscription

A screenshot of bar chart-format MaxDiff analysis results showing stacked-ranked ice cream flavour preference rankings

The moment responses come in, our automated MaxDiff analysis turns complex trade-off data into a clear, stack-ranked list of what your customers value most. No R code, no spreadsheets and no manual modelling required.

MaxDiff TURF simulation results showing 70% market coverage by two ice cream flavours

Stop debating which features belong in the package. TURF identifies the exact combination that reaches the broadest audience, so your team can move forward with data, not opinions.

Targeting criteria selections by country, age range, gender, income and two specific industry segments

Survey your own contacts at no additional cost, or tap into our integrated global panel of 335M+ people in 130+ countries, with 200+ unique targeting options and custom screening available.

MaxDiff bar graph results shown in PNG or CSV format

Download charts as PNG to drop directly into presentation decks and get stakeholder alignment faster. Alternatively, export raw data as CSV to go deeper: slice results by segments, compare findings over time or cross-reference feature rankings against usage or revenue data. 

Screenshots of Feature Prioritization solution setup steps, including adding MaxDiff questions and different items
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Choose which features you would like to be prioritised
Add the features, messages or benefits that you want to compare. Questions, logic and structure are auto-built using proven best practices.

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2

Obtain rich feedback in as little as an hour
Survey your own contacts or reach out to our global panel of more than 335M respondents. Choose your audience size and targeting criteria. 

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Turn complex trade-off data into clear priorities instantly
Automated MaxDiff analysis and TURF simulation reveal top-ranked items and combinations that will capture the widest market.

Create an account to access our interactive demo →

Feature Prioritization uses MaxDiff, the gold standard for preference ranking, and TURF, which determines the best overall package. Together, they reveal what your customers truly value and how to capture the widest possible market.

MaxDiff asks respondents to identify the ‘best’ and ‘worst’ options from small sets of choices, forcing real trade-offs that reveal true priorities over stated preferences.

The TURF simulation identifies the mix of features or messages that appeals to the largest share of your audience.

A person reading a survey question on their phone about their ice cream flavour preferences

Prioritise features and messages at any stage to launch confidently with real customer data.

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• Product feature and ingredient claims
• Packaging benefits and callouts
• Flavour, scent or variety line priorities

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• Gym membership benefits
• Fitness tracking features
• Supplement and nutrition benefit claims

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• Credit card rewards and perks
• Banking app feature priorities
• Insurance plan benefit bundles

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• Loyalty programme benefits
• Checkout and delivery feature priorities
• Private label product claims

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• App feature tiers
• Product roadmap priorities
• Onboarding and user experience (UX) benefit statements

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• Loyalty and membership programme perks
• Hotel amenity and service priorities
• Travel insurance benefit bundles

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The Just Eat Takeaway.com logo

“SurveyMonkey unlocks the ability for people that don’t have that market research background to do a MaxDiff, which is awesome.”

Joshua Guilfoyle, Senior UX Researcher, Just Eat Takeaway

Two different shoes. The first shoe rates higher for overall appeal, uniqueness and being on trend.
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Product Concept Testing

Test physical or digital product ideas and compare with industry benchmarks.


Ideal for testing:
• Early- or late-stage concepts
• Visual prototypes
• New product ideas


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Message Testing

Get feedback on your brand, ad and product messages from your audience.


Ideal for testing:
• Campaign taglines and slogans
• Benefit statements
• Product messaging


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Ad Testing (Image)

Test your marketing and advertising campaigns before you launch.


Ideal for testing:
• Digital banners and display ads
• Billboards and out-of-home ads
• Magazine and direct mail print ads


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*Targeted responses sold separately

  • How does your Feature Prioritization solution work?
  • How much does the Feature Prioritization solution cost?
  • Do I need to be a market researcher to use the Feature Prioritization solution?
  • What can you test with the Feature Prioritization solution?
  • How long does it take to get the results?
  • How do you ensure that the responses are high quality?
  • How does MaxDiff analysis differ from other methods?