Products
Product Overview
SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.
SurveyMonkey
Get data-driven insights from a global leader in online surveys.
Features
Explore core features and advanced tools in one powerful platform.
SurveyMonkey Forms
Build and customise online forms to collect info and payments.
Integrations
Integrate with 100+ apps and plug-ins to get more done.
Market Research Solutions
Purpose-built solutions for all of your market research needs.
SurveyMonkey Genius
Create better surveys and spot insights quickly with built-in AI.
INDUSTRIES
Healthcare
Education
Technology
Government
Financial Services
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ROLES
Marketing
Customer Experience
Product
Human Resources
Research
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USE CASES
Online Polls
Registration Forms
Employee Feedback
Event Feedback
Customer Satisfaction
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Templates
Net Promoter Score
Measure customer satisfaction and loyalty for your business.
Customer Satisfaction
Learn what makes customers happy and turn them into advocates.
Website Feedback
Get actionable insights to improve the user experience.
Contact Information
Collect contact information from prospects, invitees, and more.
Event Registration
Easily collect and track RSVPs for your next event.
Event Feedback
Find out what attendees want so that you can improve your next event.
Employee Engagement
Uncover insights to boost engagement and drive better results.
Meeting Feedback
Get feedback from your attendees so you can run better meetings.
360-degree employee evaluation
Use peer feedback to help improve employee performance.
Course Evaluation
Create better courses and improve teaching methods.
University Instructor Evaluation
Learn how students rate the course material and its presentation.
Product Testing
Find out what your customers think about your new product ideas.
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Pricing
Enterprise
Resources

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Your best customers are the ones you already have

Identify and address customer pain points, boost CSAT scores and drive revenue growth with SurveyMonkey.

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Leading brands ask, listen and act with SurveyMonkey

Screenshot of a customer satisfaction survey being created in SurveyMonkey, with questions about the quality of the customer service a user received

Easily measure and improve customer satisfaction

Start, manage and grow your customer satisfaction programmes with an easy-to-use platform that empowers you to gather important feedback that you can act on. With 25+ question types, multi-channel response collection, advanced logic and more, SurveyMonkey makes it easy to collect the right feedback from your customers, wherever they are.

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Uncover the key drivers of customer satisfaction

Collect feedback and benchmark CSAT, NPS®, customer service feedback, customer effort score (CES) and more in hours to see how you stack up. Quickly transform feedback into actionable insights that improve satisfaction using intuitive analysis features.

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Screenshot of a SurveyMonkey survey about shopper experience, with a word cloud next to it showing words such as "Helpful", "Easy" and Quick"

Seamlessly integrate feedback into other applications

Connect customer satisfaction feedback to your CRM to contextualise insights and drive collaboration. Bring your survey data into business intelligence tools and share insights with other teams.

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