JANUARY–MARCH 2026
New product releases from SurveyMonkey
Work faster and gain deeper insights with simplified navigation, smarter analysis tools, and automated SMS via Salesforce.
CREATE
Introducing a smoother survey experience, from start to finish
Easily route your respondents with dynamic redirects
Built with advanced branching logic, dynamic redirects enable you to send respondents to tailored end-of-survey URLs based on their answers, seamlessly guiding them to the appropriate next step.
Full logic visibility and non-expiring links for logged-out users
All users will now see a consistent preview experience, including survey logic and flow in a side panel. As a bonus, preview links no longer expire; after 10 days, they convert to a permanent preview link for easy, anytime viewing.
Move faster with new, streamlined navigation
Our navigation and publishing experience has had a refresh. With a new header layout and ‘Publish survey’ button, you can move from draft to live survey with less effort and more confidence.
Dynamic redirect logic is available across all data centres, on Individual Premier, Team Premier and Enterprise plans.
Logged-out preview and new navigation are available across all data centres for all plans.
ANALYSE
Get clearer insights with our suite of powerful new analysis features
Get at-a-glance insights with AI-based summaries and updated visuals for charts of open-ended feedback
Instantly transform open-ended feedback into clear insights. New AI-powered summaries and modernised charts in Thematic Analysis show you key themes and sentiment in one view, so you can quickly understand the “why” and move forward with confidence.
Interpret feedback faster with modernised matrix visuals
Matrix questions now use intuitive, stacked bar charts instead of dense tables to eliminate scrolling and simplify the interpretation of complex results. Plus, new line and area charts enable longitudinal analysis to track weighted averages and Net Promoter Score® (NPS®) over time for easier trend spotting.
Create polished visuals with new chart customisation options
New chart customisation settings allow you to auto-apply survey theme colours, label settings and more to all of your visuals in one go, making them consistent and presentation-ready in no time.
Modernised analysis tools in the Canadian data centre
Customers using our Canadian data centre can now compare data across multiple surveys, visualise insights via our updated charting engine and navigate respondent data more efficiently with the new side panel. Enjoy a faster, seamless analysis experience with full regional feature parity.
Question-level summaries are available on Individual Advantage, Team and Enterprise plans.
Question-type availability varies according to the plan type.
New chart customisation is available across all data centres for all plans.
Multi-survey analysis is now available to users in the Canadian data centre.
ENTERPRISE
Boost response rates with automated SMS survey invites from Salesforce and streamline user management
Trigger SMS survey invites based on customer events
Automatically send personalised SMS survey invites when key Salesforce events happen, such as a support case closing. Pull Salesforce data into each message for easy personalisation and then sync responses back to the right Salesforce record for a complete customer view and faster team follow-up.
Manage and add plan users in one place
Enterprise plan admins can now manage and add users in one streamlined view, with clear seat and role visibility. This unified experience simplifies navigation, reduces friction and makes user invites and role oversight faster and easier.
Automated SMS invite via Salesforce Integration is available to Enterprise plans and Salesforce add-on plans.
The modernised and consolidated add/manage users feature is available to Enterprise plans only.
More product details
Product overview
Learn how the SurveyMonkey platform can work for you.
Features overview
Explore our top product features across surveys, forms and market research.
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