Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customise online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

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How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in

SAN MATEO, Calif. – 9 March 2021 —  SurveyMonkey (Nasdaq: SVMK), a leader in agile software solutions for customer experience, market research and survey feedback, today announced that Mulberry, a global luxury lifestyle brand, has selected SurveyMonkey’s GetFeedback platform to power its customer experience (CX) programme.

Compared to service-heavy CX offerings, the GetFeedback platform is a powerful yet easy-to-use agile CX solution that helps organisations set up their CX programme within days, rather than months, to quickly understand and act on customer insights. Leveraging agile CX enables organisations to identify problems, iterate quickly and deliver meaningful experiences that increase customer satisfaction and loyalty. 

With GetFeedback, Mulberry is now able to understand customer needs and reduce friction points, including post-purchase feedback after online transactions and website feedback.  

“We needed a powerful CX management platform to quickly get up and running with our Voice of the Customer programme and GetFeedback was the best option,” said Louise Vanwildermeersch, customer experience manager at Mulberry. “We’re thrilled to have a solution through SurveyMonkey that captures customer sentiment across the customer journey and flows all the data into Salesforce, so we have a comprehensive view of our customers.” 

About Mulberry

Founded in 1971, Mulberry creates luxury goods that playfully interpret heritage and celebrate intelligent creativity. It takes great pride in creating objects that are made to last, to be loved and passed onto the next generation.  Originally a family-run business, it has grown into the largest designer and manufacturer of luxury leather goods in the UK, with Somerset factories and a design studio in London. Mulberry is a truly global lifestyle brand with bags, accessories, jewellery, eyewear and shoes available in over 120 stores worldwide and at the digital flagship mulberry.com.

About SurveyMonkey

SurveyMonkey is a leader in agile software solutions for customer experiencemarket research and survey feedback. The company’s platform empowers over 20 million active users to analyse and act on feedback from employees, customers, website and app users, and market research respondents. SurveyMonkey’s products, enterprise solutions and integrations enable more than 345,000 organisations to deliver better customer experiences, increase employee retention​ and unlock growth and innovation. Ultimately, SurveyMonkey's vision is to raise the bar for human experiences by amplifying individual voices.

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