Slice and dice results any way you like
Discover hidden trends with filters and crosstabs.
How did one set of respondents answer your survey? For instance, how did men’s responses compare to women’s? How do perceptions about a series of topics vary from one department to another within your company?
Filters and crosstabs
Filters and crosstabs allow you to see only the questions and responses that meet your criteria.
- Look out for global trends across all of your survey responses.
- Dig even deeper and apply multiple filters.
- Use crosstabs to compare results by respondent group (women, doctors, etc.) or how you collected responses (via email, Facebook, etc.).
- Filter by property (including time period, completed vs. partially completed responses, email address, name, IP address and one custom data field) to narrow down your results.
- Crosstabulate your results to look for trends based on how respondents answered (e.g. see how opinions differ between those who say they’ve tried your product vs. those who haven’t).
- Build custom views based on the criteria that you specify and include only the questions that you want.
How could crosstabs and filters be used?
Take a look at the examples below.
For customer satisfaction surveys, find out the following:
- Who are your brand champions?
- Would they spread the good word about your products and services?
- What do detractors complain about?
- Which areas do they feel you need to improve upon?
For university student satisfaction surveys, find out:
- How do students in specific programmes feel about access to university resources?
- Is there a relationship between department and satisfaction [Crosstab]?
- Does that relationship still exist across undergraduate students and postgraduate students? [Apply filter to crosstab.]
Whenever you need to dig deeper and isolate segments of your survey data, use filters and crosstabs to save time and unlock intelligent insights.