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SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

A customer relationship management software (CRM) allows organizations to effectively manage and develop relationships with customers and prospective customers. As a result, your organization’s use of the software directly impacts the experience of your most important audiences.

To ensure that your organization sees value from using your CRM, use our 6-question survey template. Once responses come back, you can identify the right training opportunities for different teams and get an overall sense of how your CRM is performing.

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible colour palettes, custom fonts, branding and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis and more.

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Read about our customers, explore webinars and get guides on collecting feedback in your industry.

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Get tips on how to create better surveys, hear the latest product news or check out our research.

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Access tutorials on how features work, learn more about billing and contact Customer Support.