Customer Testimonial Survey Template
Use this template to validate your product and services to your target market with customer testimonials.
Highlight your standout customer stories with SurveyMonkey’s Customer Testimonial Template. In a 2022 study, 77% of consumers said they ‘always’ or ‘regularly’ read online reviews for local businesses. As the value of customer testimonials increases, take the first step in unlocking your company’s product performance or customer support quality.
Understand customer engagement with this simple and easy-to-use survey. Allow customers to give specific feedback about problems solved using your product. See what qualities customers value from your product: price, ease- of- use, quality of service, or features and capabilities. Determine if users would recommend this product to others. Gather specific insights about the most interesting or surprising use cases of your product/service. Customize it to include your company’s competitors and track customer sentiment.
Boost your brand image by showing that your company values customer insights, or use feedback from this survey to feature on your website’s homepage or customer page. To create a survey using the Customer Testimonial survey template, just sign up or sign in to SurveyMonkey.
Explore which features support this survey template
We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.
Customisable survey experiences
Out-of-the-box themes, accessible colour palettes, custom fonts, branding and more.
Many ways to send your surveys
Collect survey responses via email, website, SMS, social media, QR codes, offline and more.
Survey analysis; no training required
Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis and more.
Additional resources to help you launch successful survey projects
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