Great design solutions solve problems for customers, impact the business and are generated by talented employees who are proud of the work they do. The resources within this Designer Toolkit can help you deliver for your customers as well as your greater design team.
Steps to designing a delightful customer experience
Do all this and more with effective survey tools that help your team develop engaging designs that your customers come to love and trust.
Build a high-performing and engaged design team
Tracking surveys can help you understand the dynamics of the team and how challenges are changing over time.
Our sample survey templates make it easy for you to start collecting feedback in just minutes. Explore hundreds of questions across different survey types, all designed to get you accurate results you can rely on.
See how your logo resonates with your target market.See template
Find out whether your ad designs influence purchase intent.See template
Track your performance across key customer touchpoints.See template
Verify whether your customers or target market actually like your product.See template
Understand how your team feels about their work environment.See template
Understand how visitors perceive your website and why they visit.See template
SurveyMonkey is not only easy to use, but it’s also the world’s leading survey platform and powerful enough to help you measure what matters.
Here are some common mistakes and best practices for how to avoid them.
Looking for ways to improve your product design or motivate designers on your team? Here are some things you can avoid:
Make sure that you’re gathering user research and customer feedback proactively and frequently.
Questions that are subjective will lead to incorrect or bias responses.
Get feedback from the correct audience for product strategy and design decisions.
Want to know how other design leaders are approaching common challenges? Check out these tips:
Ground conversations in data. It’s a way to quantify and understand the customer experience.
Understand how customers respond to product features and design.
A quarterly tracking survey can provide specific, actionable data sets for improving team culture.
Learn more about Momentive Solutions and schedule a demo.
Momentive offers AI-powered solutions to help you reshape your customer experience, your product and your industry:
Brand marketing managers can use this toolkit to understand their target audience, grow their brand and prove ROI.
See how SurveyMonkey helps retail companies to navigate evolving market trends, develop products that delight and build beloved brands.
See how professional services organisations use SurveyMonkey to gain customer and market insights.
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