SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customise online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.


Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.


Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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Contact SalesLog in

Leverage your design expertise to create products that people love

Get tools to help you design better customer experiences and build high-performing design teams.

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Great design solutions solve problems for customers, impact the business and are generated by talented employees who are proud of the work they do. The resources within this Designer Toolkit can help you deliver for your customers as well as your greater design team.

Steps to designing a delightful customer experience

  1. Find out what your customers really think by gathering feedback with a survey. Understand what they enjoy about the experiences you provide for them.
  2. Quantify your customer pain points to help prioritise the most important problems to solve.
  3. After understanding your customer pain points, develop a plan to solve their biggest challenge first.

Do all this and more with effective survey tools that help your team develop engaging designs that your customers come to love and trust.

Build a high-performing and engaged design team

  1. Run a quarterly tracking survey related to issues that you are trying to measure, such as employee Net Promoter Ⓡ Score (NPS).
  2. Formulate questions that yield honest answers from your design team so that acting on feedback can deliver the most impact.
  3. Gather feedback and follow up with participants. Showcase the data you found and create a plan of action to address issues.

Tracking surveys can help you understand the dynamics of the team and how challenges are changing over time.

Our sample survey templates make it easy for you to start collecting feedback in just minutes. Explore hundreds of questions across different survey types, all designed to get you accurate results you can rely on.

See how your logo resonates with your target market.

See template

Find out whether your ad designs influence purchase intent.

See template

Track your performance across key customer touchpoints.

See template

Verify whether your customers or target market actually like your product.

See template

Understand how your team feels about their work environment.

See template

Understand how visitors perceive your website and why they visit.

See template

SurveyMonkey is not only easy to use, but it’s also the world’s leading survey platform and powerful enough to help you measure what matters.

Features to help you accomplish goals

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Design is constantly changing. Our features can help you pivot when you need to:

Integrations that make work easier

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Integrate your survey data with the apps you use every day.

Or, find new ways to reach your customers, employees and peers.

Some of our most popular integrations for designers include:

Support for when you need it

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Get the support that your team needs to launch feedback programmes.

Here’s how SurveyMonkey can help:

  • We have an amazing support team filled with product experts that help you leverage the right features to get the results you’re looking for
  • Support the way you want it with phone, email and live chat options for getting in touch
  • Tutorials and video demos available within our robust Help Centre for those who want to explore on their own
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Here are some common mistakes and best practices for how to avoid them.

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Looking for ways to improve your product design or motivate designers on your team? Here are some things you can avoid:

Make sure that you’re gathering user research and customer feedback proactively and frequently.

Questions that are subjective will lead to incorrect or bias responses.

Get feedback from the correct audience for product strategy and design decisions.

Learn what SurveyMonkey customers are experiencing

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Want to know how other design leaders are approaching common challenges? Check out these tips:

Ground conversations in data. It’s a way to quantify and understand the customer experience.

Understand how customers respond to product features and design.

A quarterly tracking survey can provide specific, actionable data sets for improving team culture.

Get more survey tips

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Ultimate Guides

Use our expert advice to build a customer feedback programme.

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Success Stories

How a design agency uses curiosity to power great product innovation.



5 best practices for using surveys to design a UX programme.

Get an individual plan with features that you need, or create a team instead!

Learn more about our solutions and schedule a demo.

  • Manage multiple users and gain visibility into all survey data collected across your organisation with admin controls and dashboards.
  • Ensure that confidential data is protected with enhanced security, including encryption, SSO and features that help you remain compliant with HIPAA and GDPR.
  • Make feedback automated and actionable by connecting to key business systems using APIs and powerful integrations, including Salesforce, Marketo, Tableau and more.
Brand Marketing Manager

Brand marketing managers can use this toolkit to understand their target audience, grow their brand and prove ROI.

Closed-ended questions: examples and how to use them

Closed-ended questions get specific, concise and targeted responses that allow us to conduct statistical analysis. Here’s everything you need to know.

What is data analysis and why is it important in market research?

Create data-informed marketing strategies that align with your target audience. Learn how to leverage your market research with thorough data analysis.

See SurveyMonkey solutions for consumer products and services

The consumer products and services industry, including CPG, travel and hospitality, relies on SurveyMonkey insights to shape what’s next.

Access more toolkits for a variety of roles

NPS®, Net Promoter® & Net Promoter® Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.