Products

Product Overview

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

SurveyMonkey

Get data-driven insights from a global leader in online surveys.

Features

Explore core features and advanced tools in one powerful platform.

SurveyMonkey Forms

Build and customise online forms to collect info and payments.

Integrations

Integrate with 100+ apps and plug-ins to get more done.

Market Research Solutions

Purpose-built solutions for all of your market research needs.

SurveyMonkey Genius

Create better surveys and spot insights quickly with built-in AI.

INDUSTRIES
Healthcare
Education
Technology
Government
Financial Services
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ROLES
Marketing
Customer Experience
Product
Human Resources
Research
See more roles
USE CASES
Online Polls
Registration Forms
Employee Feedback
Event Feedback
Customer Satisfaction
See more use cases

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Templates

Net Promoter Score

Measure customer satisfaction and loyalty for your business.

Customer Satisfaction

Learn what makes customers happy and turn them into advocates.

Website Feedback

Get actionable insights to improve the user experience.

Contact Information

Collect contact information from prospects, invitees, and more.

Event Registration

Easily collect and track RSVPs for your next event.

Event Feedback

Find out what attendees want so that you can improve your next event.

Employee Engagement

Uncover insights to boost engagement and drive better results.

Meeting Feedback

Get feedback from your attendees so you can run better meetings.

360-degree employee evaluation

Use peer feedback to help improve employee performance.

Course Evaluation

Create better courses and improve teaching methods.

University Instructor Evaluation

Learn how students rate the course material and its presentation.

Product Testing

Find out what your customers think about your new product ideas.

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Pricing

Enterprise

Resources

Resource Centre

Best practices for using surveys and survey data

Curiosity at Work Blog

Our blog about surveys, tips for business, and more.

Help Centre

Tutorials and how to guides for using SurveyMonkey.

Customers

How top brands drive growth with SurveyMonkey.

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Use NPS to build a loyal customer base

Automate your Net Promoter® Score (NPS) programme so you can spend more time acting on the customer insights.

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Woman smiling at her laptop. Next to her are screenshots of a SurveyMonkey Net Promoter Score (NPS) survey and an NPS of 90.

Trusted by 300K+ organisations worldwide

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Man and woman discussing SurveyMonkey NPS data next to screenshots of their company's 44 NPS score and the 77 NPS industry rating that was provided by SurveyMonkey

Set up transactional and relational NPS programmes fast

Start capturing NPS in a matter of hours with a benchmarkable template that helps you see how you stack up. With 25+ question types, SurveyMonkey makes it easy to customise with follow-up questions to understand what’s driving your scores.

Reach customers at the right time, in the right way

Integrate data into the tools you use every day to trigger surveys in real time. Or, schedule your NPS survey at regular intervals to understand sentiment at key points in the customer journey. Embed the NPS question in emails to increase response rates.

Screenshots of a SurveyMonkey NPS question (asking how likely it is that you would recommend a company), survey customisation options, tools to integrate your survey with and a final NPS score of 52
Man lounging on couch answering an NPS question, giving the company DeliverShip a rating of 4 out of 10. Next to him is a screenshot asking how the company can improve his experience moving forward

Take action to increase customer retention

Use NPS responses as an opportunity to engage your customers. Be notified of responses or create automated workflows using integrations. Quickly follow up with passives and detractors, and build targeted campaigns to turn your promoters into vocal advocates.

Choose the plan that works for you

Talk to our sales team

  1. Learn more about our enterprise solution
  2. Schedule a personalised demo
  3. Discover the right enterprise plan for your organisation's needs
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Net Promoter, Net Promoter Score and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc. and Fred Reichheld.