Go beyond Delighted. Switch to SurveyMonkey.
Need to migrate from Delighted? Go beyond basic CX surveys with SurveyMonkey, the world’s most popular survey platform.
When other platforms fell short, these brands turned to SurveyMonkey
Why teams choose
SurveyMonkey rather than Delighted
Affordable, customisable surveys and excellent customer support
“Good platform and affordable alternative to Typeform. The drag-and-drop builder and pre-built templates save so much time. The UI interface is diverse and offers robust customisation options. To top it all off, they have excellent customer support. Oh, and did I tell you that it’s super affordable compared to competition?”
Verified G2 user | Retail
SurveyMonkey is the superior survey tool
“It’s extremely intuitive and user-friendly. I’ve used Qualtrics and other survey tools that are clunky, but SurveyMonkey is seamless. Their built-in templates are another feature that I love, as they provide a great starting point for building out surveys.”
Verified G2 user | Information technology and services
Get up and running fast
Launch in minutes with our AI-powered survey builder, customer experience templates and effortless import tools.
Go beyond basic feedback
SurveyMonkey outpaces Delighted, offering all kinds of surveys and forms with richer analytics, seamlessly integrated with your tech stack.
Flexible plans that grow with you
Whether you’re solo, a small team or a full enterprise, our plans scale to suit your needs as your business evolves.
SurveyMonkey vs. Qualtrics comparison
| Feature | SurveyMonkey | Qualtrics |
| Customer experience (NPS, CSAT and CES) | ✔ | ✔ |
| Market research surveys | ✔ | ✖ |
| Employee engagement surveys | ✔ | ✖ |
| Quizzes, polls and forms | ✔ | ✖ |
| 25+ question types | ✔ | ✖ |
| Advanced branching and skip logic | ✔ | Limited |
| AI-powered survey builder | ✔ | Limited |
| Native integrations | 200+ | <50 |
| AI-powered text and sentiment analysis | ✔ | Limited |
| Advanced filtering and crosstabs | ✔ | ✖ |
| Global Audience panel | 335M+ people in 130+ countries | ✖ |
| HIPAA compliance | ✔ | ✔ |
| Enterprise-grade security and admin controls | ✔ | Limited |
Data collected in July 2025.
Spotted an error in our comparison data? If so, please let us know.
SurveyMonkey is ranked No. 1 on G2 for online forms
14,000+ 5-STAR REVIEWS ON G2
See how SurveyMonkey compares to other Delighted competitors
SurveyMonkey vs. Qualtrics
SurveyMonkey vs. Microsoft Forms
SurveyMonkey vs. Typeform
Create better surveys and forms with our 500+ expert-written templates, powerful AI
features, 200+ popular integrations, automatic insights and more.
Get started with one of our most popular plans
Try it now and get 25 responses for free, or choose from our top plans.
*Additional charges apply for extra responses. SurveyMonkey Audience panel responses are sold separately.