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Learn how to create powerful online application forms and avoid common pitfalls.

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Creating effective and user-friendly online application forms is crucial in today’s challenging recruiting environment. However, organisations often make many common mistakes when designing online forms, leading to confusion and frustration for potential applications. 

When designing online forms and application processes for applicants, make sure you avoid these common pitfalls:

Including a feature for users to upload documents or images directly within the application is crucial if your application requires further documentation. Make sure you inform applicants of the document’s purpose, why it is necessary and what measures are in place to safeguard their privacy and data security.

It can be useful to offer applicants the ability to save their application progress to continue where they left off rather than starting again from scratch. This feature is particularly helpful for longer applications or situations where the applicant needs to gather additional information. 

Confirming the receipt of an applicant’s form once it has been submitted is crucial. Make sure you redirect applicants to a thank you page acknowledging their submission and then email them to confirm that their application has been received. This email should also outline the next steps in the application process. 

By maintaining clear communication, you will demonstrate to your applicants that you respect their time and effort and they’ll have insight into the next steps of the application process. 

To ensure that your application is processed smoothly, ensure that you ask for the right information in your application form. Depending on the purpose of your online application, the type of information you need to collect may vary widely. For example, if it’s a job application, you’ll probably need their employment history, whereas a rental application may require you to ask for their rental history.

However, you should always obtain some fundamental information, such as the applicant’s full name, contact details and current address. 

Not sure what your application form should look like? If so, try out these examples of online application forms: 

With SurveyMonkey, you can choose from a diverse range of customisable templates that showcase your brand’s logo and colour scheme. Sign up for a SurveyMonkey account or select a plan to start building an integrated online application process for your prospective candidates. 

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