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SurveyMonkey expands options for easy, secure payments with PayPal integration globally 

Users can now collect payments through PayPal, at no additional fee 

SAN MATEO, California, 25 September 2024 – SurveyMonkey, a global leader in online surveys and forms, announced today that its integration with PayPal is accessible globally. SurveyMonkey form creators can now access the integration in 16 languages and collect payments in 12 currencies*. Payments can be collected through PayPal for anything from freelance services to event registration fees to charity donations and beyond. The integration is available on SurveyMonkey paid plans including Advantage, Premier and Enterprise, at no additional cost. 

The integration between PayPal and SurveyMonkey reflects a shared vision to deliver seamless experiences that help small businesses and non-profits enhance their customer journey and grow their businesses. The addition of PayPal boosts trust, security, speed and the ease of collecting and making payments. Benefits of payments through PayPal in SurveyMonkey include: 

  • Global audience reach: Widespread accessibility in languages including English, Chinese (traditional), Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish and Turkish enables engagement with diverse audiences 
  • Fast and guided setup: Collecting payments with PayPal is as easy as adding a question to your form, with nothing additional to install. Embed a payment form on your website in a few easy steps 
  • Streamlined payment collection: Collect payments alongside customer or donor information in one easy form. Receive payments directly in your PayPal account for a smooth experience
  • Payments and transactions are encrypted: Facilitate transactions with confidence using PayPal, one of the world’s largest and most trusted brands globally, benefitting from end-to-end encryption that keeps customers’ transaction data private and secure
  • Flexible options to collect payments: Collect payments in 12 currencies* through multiple options including a form embedded on a website, a pop-up, a web link, a QR code and more. Create payment forms with custom product images and customised price points, including a “pay what you want” option that’s perfect for charitable organisations 
  • Purpose-built for small businesses and non-profits: There is no additional cost to access the PayPal integration outside of an existing paid SurveyMonkey subscription, and SurveyMonkey charges no additional fees for transactions  
  • Streamlined workflow with 200+ integrations: Export orders to Google Sheets or Excel, add customers to a mailing list with MailChimp, move customers to a CRM like Salesforce or Hubspot, analyse order data in Tableau and much more 

“SurveyMonkey is the No. 1 online form builder in G2’s Enterprise Grid® Report, and we are thrilled to pair our best-in-class forms with a payment provider as trusted as PayPal,” said Samuel Bakouch, senior vice president, product management at SurveyMonkey. “This integration makes our offering even stronger, extending another flexible, easy-to-set-up and trustworthy option for businesses of all types across the globe to collect payments.” 

*Users can collect payments in USD, CAD, AUD, NZD, EUR, GBP, JPY, HKD, CHF, NOK, SEK, SGD 

About SurveyMonkey 

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organisations can attract new audiences, delight customers, create advocates and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.co.uk

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