SurveyMonkey promotes strategic customer success and sales leaders to senior VP roles
Appointments reinforce the company’s commitment to customer experience and maintaining gender parity at the leadership level
SAN MATEO, Calif., October 30, 2024 – SurveyMonkey, a global leader in online surveys and forms, has announced the promotions of two executives: Sabrina Leblanc is senior vice president, customer success; and Tom Murdock is senior vice president, global sales. With these new appointments, the company continues to demonstrate its commitment to gender equality at both the C-suite and vice president levels—an exceptional milestone in the technology sector that highlights the company's enduring dedication to diversity, equity, and inclusion.
Leblanc joins a bench of women leaders at SurveyMonkey that includes Becky Cantieri, CPO; Robin Ducot, CTO; Katie Miserany, SVP chief communications officer and chief of staff; and Michelle Leung, senior vice president, general counsel, and secretary.
“Sabrina and Tom are proven leaders with the experience and expertise needed to help customers across the globe,” said Eric Johnson, CEO of SurveyMonkey. “They both exemplify our inclusive, innovative culture and are deeply committed to delivering an outstanding experience through every stage of the customer journey.”
These promotions follow several product releases inspired by growing customer demand and coincide with notable industry recognitions. This past spring, the company’s powerful forms solution secured the number one spot on the Enterprise Grid® Report for Online Form Builders from G2, the world’s largest and most trusted software marketplace, affirming a standout and trusted product and user experience.
The company was also awarded multiple top recognitions on the Inspiring Workplace Group’s 2024 list of top-performing organizations and was named one of America’s Greatest Workplaces for Diversity by Newsweek, further demonstrating its commitment to workplace equality.
About Sabrina Leblanc
Sabrina joined SurveyMonkey in 2014. She oversees the global customer success and professional services teams responsible for the post-sales customer experience—from product deployment and adoption through renewal and expansion. She is also the executive sponsor for SurveyMonkey Canada’s Diversity, Inclusion, and Impact Group (DIIG) and site lead for the Ottawa office. Prior to SurveyMonkey, Sabrina worked at the startup Fluidware and before that, in a finance role for Export Development Canada. She has a Bachelor of Commerce degree in finance from the University of Ottawa and has served five years on the Board of Directors of Desjardins, a cooperative financial group dedicated to community development.
About Tom Murdock
Tom joined SurveyMonkey in 2021. He leads our global sales organization and helps hundreds of thousands of organizations worldwide value feedback as a core, board-level business metric. Previously, Tom led global sales development and high-velocity sales at HubSpot. Before HubSpot, Tom led inside and field sales teams at fast-growing SaaS companies Acquia and Fuze. Tom has a B.A. from Assumption University and an MPA from Northeastern University.
About SurveyMonkey
SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.
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