JULY–SEPTEMBER 2025

Discover our new AI Analysis Suite, more ways to connect with Salesforce, Excel and Google Sheets, and powerful tools that enable admins to better visualise and manage organisational surveys.

POWERFUL AI

A screen showing a block of raw survey questions pasted on the left and the platform automatically formatting them into interactive survey questions on the right.

Our AI-based survey importer transforms survey questions that you paste from docs, emails or other sources into a structured survey draft, automatically identifying question types and handling formatting.

A woman smiling and looking at her laptop with overlays showing survey style options such as uploading a logo, selecting a theme colour and editing a Viverly customer satisfaction survey.

Our theme generator uses AI to create custom survey theme options, with different layouts and your brand’s colour palette. Upload your company’s logo or another image and get a beautiful, on-brand survey.

An image showing a circle loading the graphic for ‘Analysing with AI’ next to a prompt asking the AI a question about survey respondents.

With this chat-based analysis feature, you can ask about your survey results using conversational language and receive sophisticated data segmentation, insightful charts and clear explanations in moments; no manual filtering or exports required.

A screen showing Thematic Analysis results for hotel stay feedback, categorised according to customer service, cleanliness, amenities and value.

Thematic Analysis (beta) automatically identifies and categorises what people are talking about in seconds. Quickly uncover and measure the core ideas and sentiment in all your text-based feedback.

A dashboard showing sentiment analysis of survey responses and a feature that flags poor-quality responses.

Sentiment Analysis and Response Quality are now available to all users on Advantage plans. Get the full picture of customer emotions and ensure that your data is clean and trustworthy without upgrading your plan.

AI-powered survey imports are accessible to users across all plans. The theme generator and AI Analysis Suite are
included for users on Advantage, Premier, Team and Enterprise plans.
Note: AI features need to be enabled by Team and Enterprise plan admins for use by their organisations.

CONNECT

A screen showing how to map custom values from a satisfaction survey question to fields in Salesforce.

Map text answers such as “Very satisfied” to numerical values in Salesforce so you can measure results more easily, keep data consistent and instantly work with your existing Salesforce reports and automations.

A screen showing the option to connect survey responses to an existing Microsoft Excel sheet.

You can now export survey data directly to an existing Microsoft Excel sheet or seamlessly sync new survey responses within your Google Sheet. Your data is automatically updated for real-time sharing and deeper analysis.

Learn more about connecting to Google Sheets and Microsoft Excel.

The Salesforce integration is an available add-on for SurveyMonkey Enterprise. Connect is available on
all plans. Microsoft Excel and Google Sheets are available on Advantage, Premier, Team and Enterprise
plans.

ENTERPRISE

View, sort and manage all team surveys in one centralised dashboard so that you can stay on top of progress, ensure quality and keep full visibility into the data being collected.

A dashboard displaying a ‘Team Surveys’ list, including titles, owners, status and response counts.

Available to primary admins of SurveyMonkey Enterprise plans. Access can be provisioned to other
account admins via permission controls.

Learn how the SurveyMonkey platform can work for you.

Explore our top product features across surveys, forms and market research.

How can we help? Find the answers you need in our Help Centre.