What’s new from SurveyMonkey

Explore new features to share feedback, schedule recurring surveys faster and spot trends at a glance with KPI tiles and dashboard visuals. Get everyone in your team on the same page with feedback that moves them forward, without the extra work.

Programmes are available on SurveyMonkey Advantage, Premier and Enterprise plans.

All users will now see a consistent preview experience, including survey logic and flow in a side panel. As a bonus, preview links no longer expire; after 10 days, they convert to a permanent preview link for easy, anytime viewing.

Logged-out preview is available across all data centres for all plans.

Introducing SurveyMonkey LaunchPad, a suite of automated market research solutions for marketing and product teams. Validate new product concepts, pricing, names, messaging and ad creative with the right audience. Then get clear, decision-ready results in hours, with no research expertise required.

LaunchPad is available to all SurveyMonkey users as individual, pay-per-study solutions. No subscription is required.

Use SurveyMonkey where you already work. With the new SurveyMonkey integration in Claude, you can create surveys, analyse responses and uncover insights, all without leaving your conversation.

The Claude connector is available to all SurveyMonkey users from the Claude Connector Directory.

Move beyond snapshots and build ongoing understanding. SurveyMonkey programmes help teams run continuous, connected feedback initiatives by bringing surveys together in one place. With expert-curated guidance on what to ask, when to ask it and how to collect feedback, programmes make it easy to keep up with what’s changing without starting from scratch.

Programmes are available on our SurveyMonkey Advantage, Premier and Enterprise plans.

Customers using our Canadian data centre can now compare data across multiple surveys, visualise insights via our updated charting engine and navigate respondent data more efficiently with the new side panel. Enjoy a faster, seamless analysis experience with full regional feature parity.

Multi-survey analysis is now available to users in the Canadian data centre.

Enterprise plan admins can now manage and add users in one streamlined view, with clear seat and role visibility. This unified experience simplifies navigation, reduces friction and makes user invites and role oversight faster and easier.

The modernised and consolidated add/manage users feature is available to Enterprise plans only.

Automatically send personalised SMS survey invites when key Salesforce events happen, like a support case closing. Pull Salesforce data into each message for easy personalisation, and then sync responses back to the right Salesforce record for a complete customer view and faster team follow-up.

Automated SMS invite via Salesforce Integration is available to Enterprise and Salesforce add-on plans.

Instantly transform open-ended feedback into clear insights. New AI-powered summaries and modernised charts in Thematic Analysis show you key themes and sentiment in one view, so you can quickly understand the “why” and move forward with confidence.

Question-level summaries are available on Individual Advantage+, Team and Enterprise plans.

Skip the blank page. Instantly create personalised survey drafts from an idea, template or existing content. Review, refine tone and style, and publish, all within a single, unified experience.

The simplified survey creation functionality is available to users on all plans and in all regions.

Built with advanced branching logic, dynamic redirects enable you to send respondents to tailored end-of-survey URLs based on their answers, seamlessly guiding them to the appropriate next step.

Dynamic redirect logic is available across all data centres, on Individual Premier, Team Premier and Enterprise plans.

New chart customisation settings allow you to auto-apply survey theme colours, label settings and more to all of your visuals in one go, making them consistent and presentation-ready in no time.

New chart customisation is available across all data centres for all plans.

Matrix questions now use intuitive, stacked bar charts instead of dense tables to eliminate scrolling and simplify the interpretation of complex results. Plus, new line and area charts enable longitudinal analysis to track weighted averages and Net Promoter Score® (NPS®) over time for easier trend spotting.

Question-type availability varies according to the plan type.