Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customise online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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Contact SalesLog in

Customer Feedback Survey (Business-to-Business) Template

Used 23,000+ times

SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

If client satisfaction is important to your business, use this survey template to make sure you’re getting the job done. Our Business-to-Business template is expert-certified to help you gain actionable insights. Whether you’re concerned about project management, on-time delivery or referrals to new B2B customers, measuring client satisfaction is key to future success.

To take your customers’ pulse, this survey asks about various aspects of their experience working with you. Is your project complete? Was it well managed? Will your client hire you again or recommend you to others? When you have these answers, you’ll be able to understand what’s working, what’s not and how to improve your business. If you use this survey template, you’ll also be able to customise or add questions to address client satisfaction issues that are specific to the work you do.

To create a survey using the Business-to-Business survey template, just sign up or sign in to SurveyMonkey. You’ll be able to choose the template when you start creating a survey.

Looking for a customer feedback template that allows you to collect testimonials and turn them into presentation-ready marketing collateral? We have software for that! Check out our content marketing automation software, which automatically transforms feedback from your satisfied customers into persuasive, credible collateral. Capture the voice of your happy customers and make sure your prospects hear what they have to say.

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible colour palettes, custom fonts, branding and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis and more.

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Read about our customers, explore webinars and get guides on collecting feedback in your industry.

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Get tips on how to create better surveys, hear the latest product news or check out our research.

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Access tutorials on how features work, learn more about billing and contact Customer Support.