Customer Support Survey Template
Used 2,000+ times
Is your team providing great customer service? Find out by asking your customers!
Gauging customer support feedback is crucial for the success of your business. Using our Customer Survey template can give you insight into your customers’ support experience, providing specific information on how your business can improve or continue to be great.
How do customer support interaction feedback surveys work?
Good customer service keeps customers returning to your business. All information gathered from our Customer Service survey will be organised and stored in one location for you to review continuously, making adjustments to your process easy and efficient.
Learn if your clients are happy with the customer support they are receiving. To create a form using our Customer Survey template, sign up or sign into SurveyMonkey.
Explore which features support this survey template
We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.
Customisable survey experiences
Out-of-the-box themes, accessible colour palettes, custom fonts, branding and more.
Many ways to send your surveys
Collect survey responses via email, website, SMS, social media, QR codes, offline and more.
Survey analysis; no training required
Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis and more.
Additional resources to help you launch successful survey projects
Success Stories
Read about our customers, explore webinars and get guides on collecting feedback in your industry.
Blog
Get tips on how to create better surveys, hear the latest product news or check out our research.
Help Centre
Access tutorials on how features work, learn more about billing and contact Customer Support.