Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customise online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

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Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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Solution Satisfaction Survey Template

SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

Customer expectations are changing faster than ever, but one thing remains the same—the need for products and services that continuously adapt to meet and exceed those evolving expectations. Measure the success of your product and solution suite with our Solution Satisfaction Survey Template.

The Solution Satisfaction Survey Template is designed to help you gain valuable insight into your customer’s satisfaction with your product or solution, answering:

  • How well do our products and services meet your needs?
  • How would you rate the quality of our products and services?
  • How could we improve our products and services?
  • How likely are you to continue using our products and services?

Use insights to inform product and solution updates, train customer support, improve customer onboarding, and exceed the needs of your customers. 

To create a survey using the Solution Satisfaction Survey Template, sign up or sign in to SurveyMonkey. You can choose the template when you begin creating a survey.

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible colour palettes, custom fonts, branding and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis and more.

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Read about our customers, explore webinars and get guides on collecting feedback in your industry.

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Get tips on how to create better surveys, hear the latest product news or check out our research.

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Access tutorials on how features work, learn more about billing and contact Customer Support.

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Explore our customer satisfaction survey templates to rapidly collect data, identify pain points, and improve your customer experience.

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Empower your CX team with actionable insights! Watch our webinar for expert strategies on boosting performance and morale.

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Meet customer expectations and create lifelong customers! Learn how to measure call center CSAT and improve customer satisfaction with SurveyMonkey.

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Improve customer satisfaction rates to increase customer retention and loyalty and boost business success with these 15 strategies for businesses.