SurveyMonkey vs. Qualtrics
SurveyMonkey delivers 95% of the same survey features as Qualtrics, on a platform that’s 10 times more intuitive.
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Learn why 20K people say that SurveyMonkey is more intuitive than Qualtrics
Just as robust but more user-friendly
“I have used Qualtrics in the past and found that SurveyMonkey is just as robust when it comes to features but is more user-friendly. It is easier to get a survey up and running.”
Austin C., Digital Marketing Manager
The easiest and most user-friendly survey software
“Some survey software isn’t as easy to navigate, but this does a good job of giving a clean survey with easy-to-read results. SurveyMonkey is very user-friendly and it’s better than the super-complicated programs out there like Qualtrics.”
Danielle L., System Administrator
Intuitive for everyone, not just experts
“I have used both platforms extensively. For 95% of research needs, SurveyMonkey is far more user-friendly and faster to implement. Qualtrics is powerful but often unnecessarily complex.”
Joshua B., Assistant Professor
CUSTOMER CASE STUDY
SurveyMonkey gave YES Communities what Qualtrics couldn’t: simplicity and effective support
“We were using Qualtrics previously, but it’s a very expensive tool and so complex that we had to get an IT person involved to build surveys and get our data. SurveyMonkey is just user-friendly, and we’ve felt very comfortable getting guidance from SurveyMonkey Professional Services. We were working to understand Qualtrics and, honestly, we feel like SurveyMonkey works for us.”
Jean Gonzales | Vice President of Human Resources
YES Communities
SurveyMonkey vs. Qualtrics comparison
According to G2, on average, SurveyMonkey customers see ROI within 12 months, compared to 21 months with Qualtrics.
| Feature | SurveyMonkey | Qualtrics |
| Ease of Use | ✔ Intuitive, self-serve platform built for users of all skill levels. | ✔ Complex platform and user interface, which requires training and expert resources. |
| AI-powered features | ✔ Build smarter surveys with AI that refines questions and reveals insights in real time. | ✔* Complex AI-enhanced platform, with certain features requiring expert configuration. |
| Collaboration | ✔ Built for teams with features to share, comment and analyse together. | ✔* Supports collaboration, although the interface can be cumbersome. |
| Speed to value | ✔ Get actionable insights in hours or days. | ✖ Implementation and analysis can take months. |
Speed to insights | ✔ Launch surveys in minutes with 500+ expert-designed templates and get at-a-glance insights with auto-generated dashboards. | ✔* Longer deployment times and complex reporting often require dedicated analysts to interpret data. |
| Integrations | ✔ Seamlessly connect data with workflows and 200+ integrations. | ✔* 100+ native integrations with lengthy and custom implementations. |
| Pricing | ✔ Transparent pricing and flexible plans. | ✖ Opaque pricing and contracts lead to hidden costs and significant commitment. |
✔*: The competitor has this feature, but it may not be as powerful or fully featured as what we offer. We encourage you to look at their product for a full comparison.
Data collected in July 2025.
Spotted an error in our comparison data? If so, please let us know.
Launch surveys faster, get better insights and
partner with a company you can trust
SurveyMonkey users are able to launch surveys twice as fast as Qualtrics users.
Go from question to insight at record speed with our intuitive platform and AI-powered features, and automate every workflow with 200+ native integrations.
Customers say that SurveyMonkey and Qualtrics offer equally powerful analytics and reporting capabilities.
Access the same powerful analytics and reporting features as Qualtrics without the excessive price tag. Our clear, upfront pricing means there are no surprises from year to year.
When it comes to support, we shine where Qualtrics struggles, with customers calling Qualtrics support “slow and painful”.
Get prioritised email and phone support, a dedicated success manager and enterprise-grade security features that protect your data and minimise compliance risks.
SurveyMonkey is ranked No. 1 on G2 for online forms
14,000+ FIVE STAR REVIEWS ON G2
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*Additional charges apply for extra responses. SurveyMonkey Audience panel responses are sold separately.