30 nurse satisfaction survey questions for healthcare HR teams
Use these nurse satisfaction survey questions to ask nurses about support, recognition, growth, and staffing, then act on what you learn.
Nurses rarely quit over one bad shift. They leave when support, recognition, growth, and staffing stop adding up, shift after shift. A nurse satisfaction survey gives healthcare HR and workforce experience teams a direct, nurse-specific way to ask about those four drivers instead of guessing from exit interviews.
In 2026, nurse job satisfaction fell to 47%, down from 55% the year before, and 23% of nurses said they are at least somewhat likely to leave the profession within the next year, according to Nurse.org's 2026 State of Nursing Survey, as reported by Becker's Hospital Review.
This guide gives you a nurse-specific question bank, the strategic purpose behind each category, and guidance on sequencing the survey. It also answers common questions, so you can start listening to your nursing staff this week.
This guide covers satisfaction, not engagement. The two constructs are related but distinct, and the difference is explained in full elsewhere, so it is not repeated here.
See how SurveyMonkey helps healthcare HR teams track engagement across nursing and clinical staff teams.
A nurse satisfaction survey works best when it is organized by the specific factors that drive whether a nurse stays or starts job hunting. Use the categories below as a starting question bank, then pick the questions that match your unit's biggest open question.
Each question uses a labeled, balanced scale, consistent with best practice for writing clear, single-topic survey questions.
For the broader construct of job satisfaction across every role, not just nursing, see the SurveyMonkey guide to job satisfaction surveys for additional question ideas and context.
Ask these questions to find out whether frontline leaders are a retention asset or a retention risk. Pair each one with a labeled, balanced scale, such as the five-point satisfaction scale shown on question 1, rather than a bare number line:
Ask these questions to find out whether nurses feel seen for clinical work, not just attendance:
Ask these questions to find out whether nurses see a future here or somewhere else:
Ask these questions to find out whether patient load and safety are sustainable:
Close with a few broad questions and, when you need detail in a nurse's own words, one open comment box:
Keep open-ended questions like the two above to one or two per survey, since they take more effort for nurses to answer. AI survey analysis can group open comments into themes and flag sentiment automatically, so a short comment box still turns into specific action items instead of a pile of unread text.
Launch an expert-built employee satisfaction survey template and start collecting honest nurse feedback today.
Each category above maps to a decision your organization is already trying to make. The table below connects the question category to the business outcome it informs, so you can prioritize which sections to run first if you need to keep the survey short.
| Question category | What it reveals | Business outcome it informs |
| Peer and manager support | Whether frontline leaders are a retention asset or a retention risk | Charge nurse and manager coaching, span of control decisions |
| Recognition | Whether nurses feel seen for clinical work, not just attendance | Recognition program design, shift-differential fairness reviews |
| Professional development | Whether nurses see a future here versus elsewhere | Tuition support, certification pathways, internal mobility |
| Working conditions and staffing | Whether patient load and safety are sustainable | Staffing ratios, break coverage, workplace violence prevention |
| Overall satisfaction and comments | Whether nurses would stay, and why, in their own words | Retention forecasting, unit-level action plans |
The stakes behind that table are real. National RN turnover reached 17.6% in 2025, and the average cost of replacing one bedside RN was $60,090, according to the NSI National Health Care Retention and RN Staffing Report covered by Becker's Hospital Review.
Once results come in, route them to the people who can act on them. Native SurveyMonkey integrations can push survey alerts into tools like Slack or Microsoft Teams, so a low score on a unit does not sit unread in a spreadsheet for a week.
Order and format affect data quality as much as wording does. Start with one or two overall satisfaction questions, then move into the specific construct sections: support, recognition, development, and working conditions. Place unit, shift, and tenure questions near the end, so nurses answer the content questions before they worry about being identified.
Favor short, separately worded questions over one large matrix for a list this size. A SurveyMonkey matrix-design study found that respondents dropped out less and rated the survey as easier when matrices were limited to 5 rows per page instead of 10 or 20, with 5 rows by 5 columns performing best overall. If you do group a few items into a matrix, keep it that small so nurses do not click through a long grid on autopilot.
Use skip logic so a float-pool nurse or a night-shift nurse only sees the follow-up questions relevant to their unit and schedule. The SurveyMonkey survey platform supports page and question skip logic, so a 30-question bank does not have to mean a 30-question survey for every respondent.
Enough to cover the categories that matter most to your unit right now, not all 30 at once. Completion rates drop as surveys get longer, so most teams run 10 to 15 questions per cycle and rotate categories across the year instead of asking everything every time.
A 4- or 5-point labeled scale is the standard default and works well for most satisfaction questions. Reserve 6- or 7-point scales for attitudes where finer distinctions genuinely matter. Label every point with words rather than numbers, so nurses interpret the scale the same way.
No. The question bank above follows general best practice for writing clear, balanced, single-topic questions, but it is not a standardized or psychometrically validated instrument. Treat results as a strong internal benchmark you track over time and across units, not as a clinically validated score.
No. Satisfaction measures how nurses feel about their role, support, and conditions, while engagement measures the energy and discretionary effort they bring to work. The SurveyMonkey guide to employee engagement surveys covers that difference in full, so this guide stays focused on satisfaction. If you want the same engagement lens applied across your whole healthcare workforce rather than nursing specifically, the SurveyMonkey healthcare employee engagement survey guide covers that broader, all-staff view instead.
Many healthcare organizations run a full survey annually and shorter pulse checks quarterly, especially on units with high turnover or recent staffing changes. Comparing results across cycles matters more than any single score, so keep question wording consistent once you start tracking a category.
You do not have to build this from a blank page. Copy the categories above into a new survey, or start from an expert-written employee satisfaction survey template and swap in the nurse-specific questions that matter most to your units.
SurveyMonkey also offers a full library of HR templates if you want to pair satisfaction data with other points in the nurse lifecycle, such as onboarding or exit surveys. For general guidance on launching any survey, see the SurveyMonkey guide to conducting surveys, then get started free and launch your first nurse satisfaction survey this week.

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