Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customise online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in

How to transform feedback into action

Acting on feedback from your employees, customers, students, and the market has never been more critical. Join thousands of leaders and experts across Marketing, Customer Experience, HR, Market Research and Education as we examine how to use feedback from the people you serve in order to triumph, even in the most turbulent times.

Learn how to drive real change and impact at your organization by doubling down on the key growth-driving stage that organizations often miss: taking action. From survey best practices to in-depth action plans, our 3rd annual Curiosity Conference Virtual invites thought leaders, expert practitioners, and research scientists from leading companies and SurveyMonkey to explore what it really means to transform feedback into action.

Join us for survey best practices and tips and tricks for turning insights into action.

10:00 am - 10:45 am PST / GMT

In times of uncertainty and hardship, business—and employee morale—can take a big hit. And yet, great leaders manage to lead their teams to triumph. During our keynote, our panel of executive speakers share their thoughts on how leaders can rise to the occasion during tough times by looking to feedback to keep a pulse on morale, guide priorities and business decisions, and take action in service of their customers, employees, and peers.

Zander Lurie

Zander Lurie
CEO, SurveyMonkey

Nick Mehta

Nick Mehta
CEO, Gainsight

Hayden Brown

Hayden Brown
CEO, Upwork

Nelson Griggs

Nelson Griggs
EVP of Corporate Services and President, Nasdaq Stock Exchange

James Pitaro

James Pitaro
President of ESPN

10:50 am - 11:20 am PST / GMT

Grow your customer lifetime value in 2020 by learning how leading organizations are using feedback to generate brand advocates and build unforgettable customer experiences.

Faith Adams

Faith Adams
Senior Analyst, Forrester Research

GENERAL SESSION 1

11:25 am - 11:55 am PST / GMT

Asking questions is easy, but are you getting the insights you need from your surveys? Join us and get expert tips and best practices for creating effective surveys that deliver reliable results—and the kind of insights that drive growth in your organization.

Speaker:
Sarah Cho, Director of Research, SurveyMonkey

GENERAL SESSION 2

12:00 pm - 12:30 pm PST / GMT

Surveys are a great way to uncover situations that require immediate, personalized attention. However, when it comes to feedback, timing is everything. For customer support and HR teams, a negative experience can escalate quickly if not addressed. Learn how to automate the collection and distribution of feedback across your organization so your teams can spend more time acting on insights!

Speaker:
Sarah Din, Director of Product Marketing, SurveyMonkey

Create an action plan for your unique situation by applying tips and tricks from our in-depth tracks for HR, Marketing, CX, Education, and Market Research.

SESSION 1

11:25 am - 11:55 am PST / GMT

Discover how by framing problems from the customer’s perspective, firms can better align ideas and prototypes with the factors most important to the customer.

In this session, Josh Gibbs, Platform Product Manager at Bandwidth will share how his team uses the right technologies, techniques, and methods available to develop ideas and prototypes and implement solutions that delight their customers & drive business impact.

Speaker:
Josh Gibbs, Platform Product Manager
Bandwidth


SESSION 2

12:00 pm - 12:30 pm PST / GMT

Join TEDx speaker Jeannie Walters, and Graham Clark, from B Cellars Vineyards & Winery, as they discuss how to use CSAT and feedback surveys to quickly identify and turn unhappy customers into loyal promoters, nurture personalized relationships with customers, and identify opportunities for revenue growth.

Speakers:
Jeannie Walters, Global Customer Experience
Patient Experience Keynote Speaker

Graham Clark, Sales & Marketing Manager
B Cellars Vineyards & Winery

SESSION 3

On demand

If you’re running a Customer Experience (CX) practice, a Voice of Customer (VoC) program, or just looking to get funding for a CX-related project, there are some important insights you need to know. Harley Manning, VP and Principal Analyst at Forrester, shares tips from his research, client insights and consumer market data for you to make a one-sentence business case for customer experience.

Speakers:
Harley Manning, VP & Research Director
Forrester

Christine Rimer, VP of Customer Experience & Advocacy
SurveyMonkey


SESSION 4

On demand

Customer journey mapping can feel like walking into a maze blindfolded. What exactly is a journey map? When should we create one? How should it be used? But here's the thing: it's a component of CX that you can't ignore. And with the right guidance, you'll be able to navigate yourself through it well and swiftly learn how you can start creating and applying customer journey maps that lead to the best customer experiences.

Speakers:
Kelly Price, Senior Analyst
Forrester

Sateja Parulekar, Sr Director Product Marketing
SurveyMonkey

Sara Staffaroni, Content Strategist
SurveyMonkey

Customer
Zander Lurie

Zander Lurie
CEO,
SurveyMonkey

James Pitaro

James Pitaro
President of ESPN

Hayden Brown

Hayden Brown
CEO,
Upwork

Nelson Griggs

Nelson Griggs
EVP of Corporate Services and President,
Nasdaq Stock Exchange

Nick Mehta

Nick Mehta
CEO,
Gainsight

Faith Adams

Faith Adams
Senior Analyst,
Forrester Research