Launch your customer feedback program

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Product Overview
SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.
SurveyMonkey
Get data-driven insights from a global leader in online surveys.
Features
Explore core features and advanced tools in one powerful platform.
SurveyMonkey Forms
Build and customise online forms to collect info and payments.
Integrations
Integrate with 100+ apps and plug-ins to get more done.
Market Research Solutions
Purpose-built solutions for all of your market research needs.
SurveyMonkey Genius
Create better surveys and spot insights quickly with built-in AI.
INDUSTRIES
Healthcare
Education
Technology
Government
Financial Services
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ROLES
Marketing
Customer Experience
Product
Human Resources
Research
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USE CASES
Online Polls
Registration Forms
Employee Feedback
Event Feedback
Customer Satisfaction
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Templates
Net Promoter Score
Measure customer satisfaction and loyalty for your business.
Customer Satisfaction
Learn what makes customers happy and turn them into advocates.
Website Feedback
Get actionable insights to improve the user experience.
Contact Information
Collect contact information from prospects, invitees, and more.
Event Registration
Easily collect and track RSVPs for your next event.
Event Feedback
Find out what attendees want so that you can improve your next event.
Employee Engagement
Uncover insights to boost engagement and drive better results.
Meeting Feedback
Get feedback from your attendees so you can run better meetings.
360-degree employee evaluation
Use peer feedback to help improve employee performance.
Course Evaluation
Create better courses and improve teaching methods.
University Instructor Evaluation
Learn how students rate the course material and its presentation.
Product Testing
Find out what your customers think about your new product ideas.
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Pricing
Enterprise
Resources

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Launch your customer feedback program

Choose from the resources below to get started running a world-class customer feedback program with SurveyMonkey.

Customer feedback survey template

Try template

Try our customer feedback survey template, created by experts to help you get your own feedback program started fast.

The ultimate guide to customer feedback

Read guide

Read our ultimate guide to customer feedback to learn how you can use SurveyMonkey to create and run a program on your own.

Solutions for CX professionals

See solutions

Delight customers and share feedback across your org with turn-key NPS monitoring, advanced integrations, and more.

Discover more resources

Customer satisfaction survey templates

Explore our customer satisfaction survey templates to rapidly collect data, identify pain points and improve your customer experience.

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See how Ryanair collects customer insights at scale

Discover how Ryanair uses SurveyMonkey and its Microsoft Power BI integration to track 500k monthly CSAT surveys and improve customer experiences.

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How to identify customer needs

Refine your market research approach with our guide to identifying customer needs and what UK shoppers are looking for in 2024.

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See how woom enhances its employee and customer experience

Discover how woom uses SurveyMonkey to launch multilingual surveys at scale, improve the employee experience and capture customer insights.

Learn more