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Measure customer satisfaction and loyalty for your business.
Customer Satisfaction
Learn what makes customers happy and turn them into advocates.
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Contact Information
Collect contact information from prospects, invitees, and more.
Event Registration
Easily collect and track RSVPs for your next event.
Event Feedback
Find out what attendees want so that you can improve your next event.
Employee Engagement
Uncover insights to boost engagement and drive better results.
Meeting Feedback
Get feedback from your attendees so you can run better meetings.
360-degree employee evaluation
Use peer feedback to help improve employee performance.
Course Evaluation
Create better courses and improve teaching methods.
University Instructor Evaluation
Learn how students rate the course material and its presentation.
Product Testing
Find out what your customers think about your new product ideas.
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Cookies Used on Survey Pages

LAST UPDATED: February 15, 2024

This page describes the types of cookies we use when you take a survey with us. For information about cookies in other SurveyMonkey services and sites, please see here.

Please note that clearing or disabling cookies might impact your ability to take the survey effectively. Enabling cookies ensures a smoother survey-taking experience. For any capitalized term not defined herein, please see our other Legal Center policies.

1. Required Cookies

Required cookies are necessary for the Site to securely operate and for delivery of the Services you have requested. These cookies are limited to providing our Services, stability, and security. You will not have the ability to reject these required cookies in accordance with applicable data protection law.

2. Functional Cookies

Functional cookies collect information about your choices and preferences. This allows us to present the Sites according to the settings you selected. These cookies also collect information about your use of the Sites and Services which enable us to test new features and improve functionality. For example, these cookies show us which are the most frequently visited pages on the Sites, help us record any difficulties you have with the Sites, and show us whether our advertising is effective or not at an aggregated level. In some cases these cookies allow us to see the overall patterns of usage on the Sites and Services, rather than the usage of a single person (except where that is part of the necessary function of the cookie).

3. Advertising Cookies

We never use advertising cookies on survey-taking pages. However if you have previously visited a SurveyMonkey Site and accepted advertising cookies on that site, these may appear in your browser settings while you are taking a survey.

Once you leave a survey and land on our end-page, we may use cookies to market our services to you on third party websites or to measure and track the effectiveness of our marketing efforts so that we can tailor our advertising more effectively (For example: cookies set from domains corresponding to our marketing affiliates, like ads.linkedin.com, bing.com, or facebook.com).

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4. Customer Use of Cookies

If you are a SurveyMonkey customer and you separately use cookies or similar technologies on your site in conjunction with a SurveyMonkey product, you are independently responsible for management of the data collected through those cookies and for compliance with all laws related to usage of these technologies.

5. List of Cookies Used in SurveyMonkey Surveys

Name	Category	Expiry	Description
ep201	Required	1 hour	Set by load balancer. User tracking for abuse and troubleshooting problems.
RP_XXXXXXXX	Required	90 days	Enforces the one response per computer setting.
sso_user	Required	90 days	Determines if certain Enterprise respondents are authenticated if an account holder requires respondents to authenticate.
CX_XXXXXXXX and P_XXXXXXXX	Required	1 year	Used for pop-up surveys to track whether the survey was already taken to avoid re-showing the pop-up.
sm_ir	Required	Session	Used by the instant results page so a survey creator can display data.
_splunk_rum_sid	Required	15 minutes	This is a site observability cookie that identifies/monitors site issues.
sm_rec	Required	Session/14 days	Stores unencrypted user data. Expiry time based on the "remember me" button on login.