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SURVEYMONKEY ENTERPRISE

Discover our most feature-rich and secure solution. Built for businesses; loved by users and admins.

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Trusted by 260K+ organisations worldwide

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Unlock advanced survey tools and integrations with apps like Salesforce and Power BI.

Protect data with SSO, HIPAA and GDPR compliance and regional hosting.

Approachable admin features help to manage users, AI feature access, data governance and reporting.

Get expert help with platform training, survey design and analysis.

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Design the entire respondent experience to reflect your brand: from the email sender and completely bespoke styling to your own survey end page.

ENTERPRISE FEATURES

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Get answers (even when you can’t get Wi-Fi) and increase response rates by sending surveys in real time to mobile contacts.

ENTERPRISE FEATURES

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Create libraries of approved questions and themes, share credit balances for add-on services and quickly address survey responses within custom workgroups.

ENTERPRISE FEATURES

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Get instant insights into your survey using AI, export combined data from multiple surveys and easily create exec-ready presentations with custom-branded PowerPoint exports.

ENTERPRISE FEATURES

Our purpose-built integrations automate workflows to give you answers faster. Alternatively, use our API to build custom integrations for your workflows.

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Automatically trigger surveys at key moments in the customer journey.

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Analyse survey data alongside core business metrics from other sources.

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Build custom dashboards to visualise your survey feedback.

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Make your virtual meetings more engaging with live polls and feedback.

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“The Salesforce integration allows us to create detractor alerts. If a guest gives us a low NPS®, we create a case automatically in Salesforce so our customer service team can quickly follow up.”


Greg Shapiro | Consumer Insights and Rewards

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“The Power BI integration helps us turn 500,000 monthly responses into actionable insights. It makes it easy to drill down and look at different customer types or specific markets at a granular level.”


Rawaa Shami | Market Research Manager

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Stay compliant and protect organisational data with advanced security and administration features built for the demands of enterprise businesses. Visit the Trust Centre to learn more.


ENTERPRISE FEATURES

HIPAA and GDPR compliance
→ Single sign-on (SSO)
→ Regional data residency

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Streamline user management, enforce permissions and monitor activity across your organisation with a powerful dashboard that compiles everything you need in one place.


ENTERPRISE FEATURES

→ Global compliance settings
→ Custom roles and permissions
→ Account lockdown
→ Usage reports

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Get strategic guidance from a customer success manager, plus access to Professional Services for deeper support.

PREMIUM SUPPORT

→ 24/7 email and phone support
→ Help with technical issues and platform questions
→ Ongoing guidance from a customer success manager
→ Best practices to drive adoption and value

PROFESSIONAL SERVICES

→ Strategic research consultation
→ Survey design and programming
→ Custom dashboards and reporting
→ Translation and international rollout support

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CUSTOMER CASE STUDY

“We were using Qualtrics, but it’s a very expensive tool and so complex that we had to get an IT person involved to build surveys and get our data. We’ve felt very comfortable using SurveyMonkey and getting guidance from Professional Services. We worked to understand Qualtrics, and honestly, we feel like SurveyMonkey works for us.”

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Jean Gonzales | Vice President of Human Resources, YES Communities

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Develop winning marketing strategies and campaigns with real-time customer, market and brand insights.

Schedule a personalised demo and find the right solution for your organisation’s needs.

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The 2025 SurveyMonkey business trends report for employee experience, customer experience and AI

Discover how teams, tech and expectations are shifting in 2025.

The SurveyMonkey privacy white paper

Learn how SurveyMonkey can help you comply with GDPR, CCPA, HIPAA and the EU AI Act.

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Explore how transparency and accountability guide the development of our powerful AI features.

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Watch this webinar to keep up with our latest feature releases and enhancements.

NPS, Net Promoter and Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.