We value your privacy

We and our third party partners may use cookies and similar technologies on this site to analyze usage, optimize our services, personalize content, tailor and measure ads and keep this site secure. Privacy Notice Cookies Notice
Contact SalesLog in
Contact SalesLog in
Case Study

How the Golden State Warriors use feedback to build a state-of-the-art fan experience

When the Warriors moved into the brand-new, state-of-the-art Chase Center in San Francisco, they saw an opportunity. As the owner and operator of the new building, the Warriors now have an unprecedented chance to create a compelling fan experience—and they are determined to exceed expectations.

Leveraging SurveyMonkey Enterprise, GetFeedback, and Market Research Solutions, the Warriors keep a pulse on what fans and nonfans alike care about. From inclusive dance squads to a fresh, more intuitive website and post-pandemic reopening safety measures, the Warriors create experiences that keep people coming back for more.

Download the case study to learn how the Warriors use SurveyMonkey to get an end-to-end understanding of their customer experience, from the moment a potential buyer visits their website until they exit the arena post-game.

Learn how the Golden State Warriors are improving the fan experience with feedback.