Customer Support Satisfaction Survey Template
Did you know that 42% of customers will pay more for a friendly, more welcoming customer experience? Yet only 8% of customers report that companies always exceed their expectations.
Customer support is at the front lines of your customer experience program, ensuring that every interaction reflects positively on your brand and fosters long-lasting customer relationships.
Leverage this Customer Support Satisfaction Survey Template to measure the success of your customer support team. With this survey you will learn your customer’s challenges and how your support team impacts retention like:
- How well did customer support meet your needs?
- How long have you been a customer of our company?
- How likely are you to purchase from us in the future?
Create a survey using the Customer Support Satisfaction Survey Template. Use your insights to address pain points, create a better customer experience, and exceed customer expectations for a returning customer base.
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We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.
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Many ways to send your surveys
Collect survey responses via email, website, SMS, social media, QR codes, offline and more.
Survey analysis; no training required
Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis and more.
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Access tutorials on how features work, learn more about billing and contact Customer Support.
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