SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

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Build and customise online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.


Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

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Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.


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When you need to know what people think of your brand, a great place to start is by measuring customer loyalty. We partnered with Zendesk to develop our expert-certified Net Promoter® Score and brand loyalty survey template to give you insights into the customer mindset. Use this template to find out if customers are saying good things about you—and if they think of you first when they need to purchase a product or service.

The NPS and brand loyalty template helps you get a sense of your overall brand popularity and if you’re providing an excellent customer experience. Find out how likely customers are to recommend you to a friend, how likely they are to consider you first, and how many times they’ve visited your store or website in the past 12 months. When you know how loyal customers are to your brand, you can make targeted improvements to increase your popularity. Customize the template and add questions specific to your organization.

To create a survey using the NPS and Brand Loyalty survey template, just sign up or sign in to SurveyMonkey. You’ll be able to choose the template when you begin creating a survey.

®NPS is a trademark of Satmetrix Systems, Inc, F. Reichheld, and Bain & Company

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible colour palettes, custom fonts, branding and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis and more.

Read about our customers, explore webinars and get guides on collecting feedback in your industry.

Get tips on how to create better surveys, hear the latest product news or check out our research.

Access tutorials on how features work, learn more about billing and contact Customer Support.