Product Satisfaction Survey Template

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Customers form opinions about their interactions with your company and their experience with your product. When the product meets or exceeds their expectations, customers are more likely to report satisfaction and continue to use your product. On the other hand, if the product falls short, it can lead to disappointment that negatively affects customer satisfaction and retention.

Our product satisfaction survey template is designed to help you discover whether your product aligns with customer expectations and how it affects customer satisfaction.

With this survey, you’ll uncover insights into the ease of use of your product, its ability to fulfil customer needs as well as areas where enhancements may be necessary. Provide your product development team with data-backed insights that can improve customers’ satisfaction with your product and create positive customer experiences.

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

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SurveyMonkey can help you do your job better. Discover how to make a bigger impact with winning strategies, products, experiences and more.

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Learn how to measure customer satisfaction and experience using the customer effort score (CES). This guide explains what you need to know.