SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customise online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.


Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.


Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in

Capture customer feedback to create compelling case studies, testimonials and reviews that fuel sales and marketing.

Smiling man with arms crossed with chat bubbles and smiling emoji around him
Uber logo
Sephora logo
Samsung logo
Chime logo
IBM logo

Sign up for a free account to get started.

Use one of our pre-written survey templates or create your own.

Share your survey with your customers to get started.

Feedback from happy customers is compelling social proof that you can use to increase trust in a product, service or brand. Understand how customers are using your product or service, and the impact it’s made, and highlight those success stories in case studies, testimonials and other sales and marketing content.

Smiling woman next to quotation mark and chat bubble
Chat bubbles next to smiling and frowning emojis

If you want customers to stay loyal to your brand, ask them whether you’re meeting expectations with your product, service or brand. Uncover insights that will help bolster your brand with prospective customers by transforming feedback into a positive case study or testimonial. With 25+ question types, hundreds of pre-written questions and expert-written templates, you can easily create surveys to surface compelling stories and proof points.

Understanding what led to a successful sale (or even a loss) will reveal what’s most valuable to customers. Not only will this give you insight into the differentiators and value props that customers find most compelling in marketing collateral, but collecting this information centrally can help you scale your advocacy programme, produce more stories faster and arm your sales team with better customer proof.

Three people sitting next to each other having a conversation
Screenshot of SurveyMonkey customer testimonial survey template

Screenshot of SurveyMonkey customer comments survey template

Screenshot of SurveyMonkey NPS survey template

Screenshot of SurveyMonkey win/loss analysis survey template

Screenshot of SurveyMonkey customer stories survey template

Screenshot of SurveyMonkey customer impact survey template

Screenshot of SurveyMonkey competitive differentiation survey template

Screenshot of SurveyMonkey proof points survey template

Net Promoter, Net Promoter Score and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc. and Fred Reichheld.