The speed of automation meets the nuance of human understanding to transform your feedback into insights.

A man looking at a tablet. Overlaid conversation bubbles contain customer feedback, such as “Your customer service is amazing!” and “I had a bad experience on your website.”. A graphic shows a breakdown of sentiment with icons for happy, neutral and sad faces.

Our AI sorts through open-ended feedback to find the themes that matter.

AI highlights trends so you don’t miss the signal in the noise.

AI plus human insight ensures that feedback feels real, not robotic.

A woman is looking at a laptop. A green overlay shows an AI prompt box to “Create a brand health tracking survey...”. A separate form overlay asks “Overall, how would you rate your experience?”. A green box at the bottom shows the text “Estimated completion rate: 95%”.

Build. Brand. Deploy.

Create professional, on-brand surveys in minutes with the power of AI. From question writing to analysis, AI gives you a head start, so you can focus on the decision-making rather than on the minutiae.

Generate polished surveys in just a few clicks.

Instantly match your survey design to your look and feel.

Share via email, web or social media in one step.

Our AI uncovers what
people really mean


Get answers you can act on. SurveyMonkey AI analyses feedback in real time, surfaces key insights and delivers plain-language answers that you can share with your team.

A woman is typing on a laptop. An overlay shows a conversation bubble with a survey question asking “What are the top things we could do to improve the customer experience?” and a bar chart titled ‘Top improvement themes’, which includes ‘Service quality’, ‘Staff performance’ and ‘Online banking experience’.

Identify themes and sentiments from your feedback at a glance.

Just ask a question about your results to gain deeper insights.

Easily uncover which trends are statistically significant.

For anyone just getting started. Create unlimited surveys and collect 25 free responses in each survey.

For individual users who need advanced tools and want to save with a flexible, feature-rich plan.

For growing teams who need great survey tools, branding controls and real-time collaboration features.

For organisations that need secure access, admin tools and powerful integrations at scale.

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Your data is protected by enterprise-grade security, compliance and privacy controls. Built-in AI then helps you to work faster, eliminate the guesswork and uncover insights that move your business forward.

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Easy to start, simple to use and designed to transform feedback into action.