HIPAA COMPLIANCE

Create HIPAA-compliant forms and surveys with confidence

Securely collect and analyse protected health information (PHI) using SurveyMonkey forms and surveys.

Contact Sales

A woman is sitting in a waiting room and looking at her phone. An overlay shows a form with the question “Do you have private health insurance?”, with ‘Yes‘ and ‘No‘ radio buttons below it. A smaller, inset photo shows a person’s hand placing a pill into a pill box.

Trusted by leading healthcare organisations

HIPAA-friendly forms and surveys for healthcare teams

Protect patient data while collecting the insights you need. Get started with HIPAA-compliant survey tools with SurveyMonkey Enterprise.

Get started with SurveyMonkey Enterprise

Launch HIPAA-compliant surveys and forms in minutes

Build HIPAA-compliant online forms with expert-designed templates. From patient intake to post-visit feedback, our HIPAA-compliant form builder helps you manage PHI with ease.

→ Custom branding for a seamless customer experience
→ 25+ question types for intake, feedback and surveys
→ Survey tools for collecting patient and appointment details

See SurveyMonkey Enterprise in action

A survey form with the question “How likely is it that you would recommend this practice to a friend or colleague?” is overlaid on a photo of a doctor talking to a patient.

Enjoy peace of mind with security features built for healthcare

SurveyMonkey is committed to maintaining HIPAA privacy and security standards, so you can trust how your data is stored, accessed and protected.

→ Automatic session timeouts, audit logging and security reminders
→ Regular risk assessments, SSL encryption and disaster recovery
→ A dedicated security team

See SurveyMonkey Enterprise in action

A pop-up window titled ‘Security reminder‘ states that the user will be signed out after 30 minutes of inactivity to protect their data. Below it, there is a ‘Sign back in’ button.

Unlock insights to improve patient and employee experiences

Analyse sensitive responses to uncover trends and improve both patient and employee experiences.

→ Combine and analyse results from multiple surveys over time
→ Use robust filter and compare features, plus crosstab reports, to dig into your data
→ Easily create custom dashboards for your leadership team

See SurveyMonkey Enterprise in action

A line graph tracking patient satisfaction over time and a bar chart showing patients’ satisfaction with their current medical care.

CUSTOMER CASE STUDY

Carrot delivers HIPAA-compliant member surveys and cuts analysis time by 25%.

Read full story

“We leverage the HIPAA-compliant features in SurveyMonkey Enterprise to make our member chats more effective. That leads to better clinical outcomes.”

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Laura Lee | Lead of Global Programs
Carrot

Get started with HIPAA-compliant online forms and survey templates

See all HIPAA-friendly templates

A patient satisfaction survey form asking the question “How satisfied have you been with your care from our office recently?”. The form is displayed next to a photo of an empty doctor’s waiting room.

*If you’re collecting personal health information from individuals in the United States, you may be subject to HIPAA regulations. To learn more, please contact sales or speak to your customer success manager.

Frequently asked questions

Is SurveyMonkey a HIPAA-compliant survey tool?
Does SurveyMonkey offer a BAA?
Is SurveyMonkey safe to use?
Yes, SurveyMonkey is safe to use. We have implemented multiple levels of security controls to ensure that your data is kept safe and secure, including security-enhancing product features such as SSO and multi-factor authentication technology.
We also incorporate intrusion protection systems, data leakage prevention tools and vulnerability reporting programmes. SurveyMonkey is also compliant with ISO 27001, SOC2 and PCI-DSS. Learn more by visiting our Trust Centre.
What is a HIPAA-compliant form or survey?
What is HIPAA? Why was HIPAA created?