August 2026 product highlights
Build surveys directly in ChatGPT, capture real-time feedback on your website with GetFeedback, and collaborate on continuous listening programs—all designed to bring customer insights closer to where your team works.
- ChatGPT plugin: Build surveys and access customer feedback directly in ChatGPT with the SurveyMonkey plugin. Search existing surveys, create new ones from your prompts, and analyze results—all without leaving the tool.
- GetFeedback: Capture in-the-moment feedback from website visitors with trigger-based forms. Understand cart abandonment, friction on product pages, pricing hesitation, and more to turn insights into action.
- Enhanced programs: Collaborate seamlessly with your team using role-based access, bulk-schedule recurring collectors, and get program-level insights that surface key metrics and track sentiment changes over time.
