Kick off your next survey with a ChatGPT prompt

If you ask AI what your customers think, it’ll give you an answer, but not their answer. Instead, it’s an informed guess, created from trends rather than the opinions of people who actually use your product.

That’s the difference between working quickly and working correctly. As more decisions are shaped in AI chats, those lacking genuine human input are ultimately just well-presented guesses.

Now you can bridge that gap without ever leaving the chat by using the SurveyMonkey plugin within ChatGPT. Effortlessly create surveys, publish them and analyse responses, all within a single conversation powered by genuine human insight, not just assumptions.

Once connected, ChatGPT can draft questions, build complete surveys, publish shareable links and bring real response data straight into your conversation, all seamlessly within your workflow – no need to export, switch tabs or log in to another tool.

ChatGPT searches your SurveyMonkey account, finds the survey, provides a quick summary of its questions and then asks what you’d like to do next – no need to remember the survey’s name or trawl through folders.

Ask: "@SurveyMonkey Find my latest customer satisfaction survey."

ChatGPT asks a couple of clarifying questions about what you’d like to learn, then creates a structured survey from scratch, right in your account and ready for you to review.

Ask: "@SurveyMonkey Create a post-event survey for my webinar."

Does something sound too stiff, or is there a question missing? Just say what you want to change, and ChatGPT will edit, add or rearrange questions instantly, no need to rebuild from scratch. 

Ask: "Make question 3 more informal and add a question about what they'd change about our service."

Once it’s ready, generate a shareable link instantly; no need to open SurveyMonkey separately just to publish. 

Ask: "Generate a shareable link for the webinar survey."

Once responses begin to come in, simply pick up the conversation again. ChatGPT will fetch the response data, analyse it and give you a summary of the key trends and takeaways, all without exporting files or searching through a dashboard. 

Ask: "@SurveyMonkey Summarise the key insights from my latest survey."

Transform raw feedback into a clear, shareable summary in seconds. Ask ChatGPT for your latest NPS survey results, and it will retrieve the data, highlight open-ended themes and summarise everything for you instantly.

Ask: "@SurveyMonkey Pull our latest NPS results and summarise the top themes from the open-ended questions for a quarterly business review slide."

Turn an initial idea into a validation survey, all within the same conversation where your concept began.

Ask: "@SurveyMonkey Build a quick user feedback survey for the feature we just described, aimed at existing customers."

Launch a pulse check the moment you notice something isn’t quite right, instead of waiting for the next scheduled survey cycle.

Ask: "@SurveyMonkey Create a short pulse survey to check in on team morale this week."

Ready to give it a go? Connect SurveyMonkey to ChatGPT and bring real human opinions into the conversations where your decisions are made.

Connect now →

Questions about the plugin? Visit our Help Centre.

Feature access may vary depending on your SurveyMonkey plan and user role. The plugin does not support editing live surveys that have already collected responses. Learn more.

The plugin is available to all SurveyMonkey customers on Basic plans and above, hosted in our US data centre, with feature access mirroring your existing plan and permissions. 

The plugin works in every language ChatGPT supports, though the experience is best in English. ChatGPT generates both the survey questions and the language settings to match the language you’re working in, so respondents enjoy a localised experience.

NPS, Net Promoter and Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.