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Learn how to quickly create registration forms with SurveyMonkey. Collect information from respondents to organise your event plans.

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Online registration forms are excellent tools for collecting information you’ll need for event hosting, student enrolment and patient information collection.

In this article, we’ll share how to create and send your own online registration forms with our expert-written templates. We’ll also explore a few tips and best practices for implementing a registration process that will save you time and boost your data management.

A registration form collects personal information from users who are interested in signing up for an event, membership or service. Businesses and organisations can utilise registration forms for a variety of use cases, including:

  • Event planning: Registration forms capture attendees’ personal information for important events like virtual seminars or in-person conferences.
  • New patient registration: In hospitals and clinics, medical staff may offer online registration for new patients to expedite the creation of new patient files. 
  • Gym membership: Gyms or fitness centres can utilise online registration forms to gather new members’ contact and payment information. 
  • Church membership: Churches may use registration forms when new members join. These forms may ask about any previous church memberships and any particular causes that they may be interested in supporting.

Whatever the application, the objective of registration forms is to gather and organise personal information from participants.

Your registration form’s appearance will often depend on the type of form you create and your specific business needs. Common elements include:

  • Basic attendee information: Always include fields for a user’s name, email address and phone number so you can contact them when necessary.
  • Supplementary personal information: You can add extra fields based on the context, such as the company name, job title and street address, to gather more complex information about the registrant.
  • Special requirements: You can use your online registration form to collect special preferences for your event, such as accommodation needs, accessibility needs and dietary restrictions.
  • Terms and conditions: Include a privacy or consent tick box that users can select to indicate that they agree with your event’s terms and conditions. Indicate how you plan to use the collected information and ensure that participants know they can opt out at any time.

Let’s discuss beginner-friendly steps for creating an online form with SurveyMonkey Forms:

First, you’ll need to decide how long your form should be to meet your needs. Set a goal for your form and then only include relevant questions. Registrants are less likely to complete a form that asks too many questions, so keep it brief.

If you need to collect a lot of information, allow people to save and edit their responses so they can exit your form and return later.

Avoid jargon and use straightforward field descriptors that only collect specific information for each field. Provide examples to help people fill out your form accurately.

If you know what you want your form to be about but don’t want to write all the questions yourself, you can create a form using AI

Log into your SurveyMonkey account. From the header menu, select Create survey, and then Build with AI. Type in a prompt and SurveyMonkey will generate a registration form example that you can customise.

To use the template, select Create survey from the header menu and then select Start from template. Select Forms from the dropdown menu to browse dozens of online form templates.

When you find an appropriate template, select Use this template to begin building your form.

Include a confirmation message at the end to let users know that the registration process is complete and what they can expect next. Your form's end-page experience should direct people to the URL of your choice or offer a simple thank you for completing the form. You should also automatically send a confirmation email to registrants.

Use a payment form to collect payments directly so people won’t have to navigate off the page to submit a payment. You can also include information about how your business protects people’s data privacy.

Add a payment page to the end of your registration form to accept payment. SurveyMonkey integrates with Stripe, a third-party payment processor to receive and manage payments securely.

To connect to Stripe, log in and visit My Account in SurveyMonkey. Select Stripe in the Linked Accounts section. Sign in to Stripe if you already have an account, or create a free one.

Finally, drag and drop Payment (Stripe) into your form after creating your form with the form builder.

Note: Payments are only accepted on some paid SurveyMonkey plans.

Your registration form should be mobile-friendly and accessible to users with disabilities. Make sure you’ve chosen a legible theme and use contrasting colours in your form design. Label all form fields properly for screen readers and don’t rely on placeholder text. 

Provide descriptive alt text for all images and videos, and mark all required form fields with an asterisk.

Embedding a question into an email can boost response rates by up to 22%. You can embed a registration form into your website or email with HTML to make it easier for people to get in touch with you and sign up quickly. 

Here’s how it works: 

To embed a form into a website, you will need access to your website’s source code and a basic understanding of HTML. Follow these steps to embed the online form:

  1. Go to your form and select Collect responses. Next, select Send surveys your way
  2. Choose Embed on a site and then Embedded survey to see your embed code. 
  3. To add the embed code to your website, choose Copy code.
  4. Paste the code where you want the form to appear on your website.

You only need to add this code once. Any changes you make to your form will automatically show in the embedded form on your website.

Embedding an online registration form into an email is super simple. Just follow these four steps:

  1. The first question on your form should be in a supported format: multiple choice, Net Promoter® Score (NPS) or star rating.
  2. Go to Collect responses. Select Send via email.
  3. Write your email message. Make sure the Embed first question toggle is on.
  4. Choose Next and then select whether the in-email response capture collector option is on. This feature instantly captures the first response to your embedded email form in your results. Learn more.

Select Create survey from the header menu and then Start from scratch. To add questions to your form, select Build and enter your text. 

You can also search the Question Bank for pre-written questions to add to your form. 

When building registration forms, avoid these beginner’s mistakes:  

  • Asking for too much information: Online registration forms should be brief and capture only necessary information. Asking for too much information and creating a slower experience may frustrate some registrants or cause them to stop filling out the form. 
  • Poorly designed layout: Make sure you create a layout that makes logical sense. Start with the basic details, such as name, email address, phone number, etc., and then move on to more specialised fields.
  • Lack of clear instructions: Utilise the introduction section of the form to provide clear instructions about how to fill out the form, including which fields are mandatory.
  • Ignoring mobile users: Optimise your registration form for mobile users. Since many people use their smartphones to open emails or visit websites, using a mobile-friendly design is vital. 

If you follow these tips and tricks, you will certainly be able to provide a seamless experience for people who are interested in using your registration form. 

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Get started with some of our expert-written registration templates: 

If you’re welcoming new members to your church, you’ll want to get to know them. Use a church membership form to ask a potential member about:

  • Any special talents or skills that they can share
  • Whether they’ve been baptised and, if so, when
  • Their church membership history

A conference registration form lets businesses capture attendees’ details, preferences and session choices. These online forms work well when organising a professional event, workshop or seminar. 

You can also add a payment page to collect conference fee payments directly from the registration form. 

Simplify your event planning by collecting registrations online. Ask attendees for:

  • Their contact information, such as name, email address and phone number
  • The name of their company or organisation
  • Their dietary or meal preferences

If you manage memberships for a gym or fitness centre, you may have to track each membership type and different payment plans. A gym membership form can help you stay organised by:

  • Asking registrants whether they are interested in a trial membership or have already completed their trial
  • Listing your various fitness or membership plans and rates, including descriptions of each
  • Collecting contact information, such as email and phone number, to follow up with potential members

Make intake and medical records management easier by asking patients to register online. A patient registration form can:

  • Collect emergency contact details, insurance information and more
  • Ask about health history, such as a patient's current medications and preferred pharmacy
  • Patient privacy matters: Make your registration forms HIPAA compliant with a SurveyMonkey Enterprise plan

If you’re hosting a seminar, use an online registration form to collect attendee details:

  • Ask attendees to submit questions ahead of time
  • Include seminar information, such as date and time, at the top of the form
  • See who's attending each session if there are multiple sessions

A virtual event registration form can collect participant data in exchange for a link to a webinar or conference. Alternatively, it can ask users for an email to forward information about accessing the event.

A workshop registration form allows businesses to host a professional development session, a creative workshop or another small-scale private event. These forms will streamline a host’s ability to collect information and effectively plan around attendance before an event.

A job fair registration form helps organisers collect information from people interested in attending an upcoming job fair. Efficiently manage job fair registrations with our flexible form template. 

Educational establishment administrators can simplify enrolment with our school registration form for students. Students or parents can complete this easy form from anywhere to enhance the enrolment experience. Gather basic student information, including date of birth, student ID number, academic year/level and parent contact information.