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Customer feedback survey templates

Customer Satisfaction Survey Template
Used 634,000+ times
Measure, analyse and improve customer experiences effortlessly with our ready-to-use customer satisfaction survey templates.
Net Promoter Score® (NPS®) Survey Template
Used 147,000+ times
Would your customers recommend your business? Use our Net Promoter Score Survey Template to find out. Start measuring satisfaction and loyalty today.
Customer Service Feedback Survey Template
Used 23,000+ times
Enhance your customer service and support strategy with our expert-certified Customer Service Survey Template.
Post-Purchase Survey Template
Used 10,000+ times
Rapidly gather feedback from your customers and close the experience gap with this intuitive post-purchase survey template.
Customer Effort Score Survey Template
Use our expertly crafted Customer Effort Score Survey Template to identify and remedy customer pain points throughout the buyer’s journey.
Showing 5 of 55 templates
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Employee feedback survey templates

Employee Engagement Survey Template
Used 339,000+ times
Identify ways to improve employee experience (EX) with our free employee engagement survey template.
Employee Performance Survey Template
Used 32,000+ times
Use the SurveyMonkey employee performance survey template to understand how your employees work and collaborate in your organisation.
Entry interview survey template
Used 2,000+ times
Entry interview surveys give managers insight into new hires’ hidden talents, career ambitions, and potential challenges early on, so that the relationship can be as mutually beneficial as possible. This survey includes questions about what energizes your new hire, what projects or topics they care about outside of work, what they’re interested in learning, how they learn and are best managed.
Employee Net Promoter® Score (eNPS) Survey Template
Get feedback on employee experience (EX) and satisfaction with our employee Net Promoter® Score (eNPS) survey template.
Training course evaluation survey template
The Training Course Evaluation template will help you isolate exactly which parts of your employee training courses are most effective and where there’s room for improvement.
Showing 5 of 87 templates
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Market research survey templates

New product template
Used 57,000+ times
Check out our expert-certified New Product survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Brand Awareness Survey Template
Used 9,000+ times
Identify brand sentiments from your target audience to drive brand strategy with our brand awareness survey template.
Ad/Copy Testing Survey Template
Used 3,000+ times
Gain target market insights prior to a campaign launch with our free ad/copy testing survey template.
Market Sizing Survey Template
Measure demand for your product or service to inform go-to-market strategy with our market sizing survey template.
Brand Performance Survey Template
Measure customer motivations and opinions to improve customer loyalty with our brand performance survey template.
Showing 5 of 77 templates
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Product development survey templates

Product testing
Used 57,000+ times
Show your target customers your new product idea, and use the feedback you receive to refine your product before releasing it to the mass market.
Name Testing Survey Template
Used 9,000+ times
Use our Name Testing Survey Template to find the perfect brand messaging for your business. Easily gather opinions and attitudes about your product name ideas.
Package testing
Show your target customers your package design, and then use the feedback you receive to refine it before releasing it to the mass market.
Messaging/Claims Testing Survey Template
Gain feedback about product descriptions or claims to refine messaging with our messaging/claims testing survey template.
Price Testing Survey Template
Uncover underlying factors to learn how to correctly price and market products with our price testing survey template.
Showing 5 of 16 templates
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Education survey templates

Course Evaluation Survey Template
Used 10,000+ times
Use this course evaluation survey to gather valuable insights from students. Customise the template to assess instructors, content and delivery.
University student satisfaction
Used 9,000+ times
Understand how students feel about your college or university’s environment and facilities. Check out our expert-certified Student Satisfaction survey template today.
K-12 Parent Survey Template
Used 8,000+ times
Collect valuable insights from parents with SurveyMonkey’s K-12 parent survey template. Improve communication, engagement and satisfaction with school.
Learning Support Survey Template
Use our free learning support survey template to ask parents how they support their children outside the classroom.
University Student Graduation Survey Template
Get feedback on the student experience post-graduation with our free university student graduation survey template.
Showing 5 of 29 templates
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Event feedback survey templates

Post-Event Feedback Survey Template
Used 288,000+ times
Obtain attendee feedback about a party, event, concert or get-together with our free post-event survey template.
Professional Event Feedback Survey Template
Used 43,000+ times
Get feedback on networking or corporate events with our free professional event feedback survey template.
Event Planning Survey Template
Used 39,000+ times
Use our event planning survey template to get feedback about event agendas, speakers and other topics so you can plan more effectively.
Entertainment event feedback
Used 8,000+ times
Check out our expert-certified Entertainment Event Feedback survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Eventbrite post-event feedback
Make sure every event you plan is better than the last. SurveyMonkey and Eventbrite teamed up to create a survey template that you can use out of the box to gather feedback from your event attendees. Find out what went right and what could have been improved at your last even and track your results over time.
Showing 5 of 13 templates
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Healthcare survey templates

Post-visit patient satisfaction
Used 4,000+ times
Check out our expert-certified Post-Visit Patient Satisfaction Survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Health Check-In Survey Template
Used 2,000+ times
Get feedback on patients’ general health before a surgery visit with our free health check-in survey template.
Stress Survey Template
Assess and analyse the stress levels of students, employees and colleagues with our free stress survey template.
Health Insurance Evaluation Survey Template
Get patient feedback about staff, finding doctors and more with our health insurance evaluation survey template.
Hospital performance evaluation
Check out our expert-certified Hospital Performance Evaluation template. From sample questions to powerful analytics, we make it easy to get feedback.
Showing 5 of 22 templates
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Nonprofit survey templates

Volunteer Feedback Survey Template
Used 92,000+ times
Obtain feedback about people's recent volunteer experience with our free volunteer feedback survey template.
Donor feedback survey template
Used 2,000+ times
When you work for a nonprofit, it’s important to check in with donors from time to time, especially after a fundraising event. Our membership survey template was written by experts to give you event feedback from those who matter most to your organization.
Environmental Issues Survey Template
Used 2,000+ times
Get feedback on climate change concerns and other issues with our environmental issues survey template.
Donation Form Template
Collect donations for your cause securely with our expert-certified Donation Form Template. Gather personal details and payment. Get started today.
Homeowners' Association (HOA) Survey Template
Make informed decisions in your homeowners association by gathering resident input. This HOA survey template is easy to customise and share.
Showing 5 of 11 templates
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Online form templates

Online Event Registration Form Template
Used 27,000+ times
Streamline your next event with SurveyMonkey’s customisable event registration form. Easily collect attendee details, RSVPs and more.
Consent Form Template
Used 5,000+ times
Gain informed consent and document other personal details from respondents with our expertly crafted Consent Form Template.
Contact Form Template
Used 1,000+ times
Simplify communication with SurveyMonkey’s Contact Form Template. Collect enquiries, feedback and details efficiently to stay connected with your audience.
Order form
Setting up order forms has never been this easy. Capture online orders quickly and securely using the SurveyMonkey platform you know and love.
Showing 4 of 163 templates
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Online quiz templates

New Hire Training Quiz Template
Used 17,000+ times
Quiz new employees after onboarding as a part of a new hire training programme with our new hire training quiz template.
Corporate Legal Training Quiz Template
Used 10,000+ times
Ask questions about NDAs, internet usage, copyright issues and more with our corporate legal training quiz template.
Grammar Quiz Template
Used 2,000+ times
Use our free grammar quiz template to identify the aspects of students’ or employees’ writing that require improvement.
TV Award Show Quiz Template
Engage audiences with the TV Show Award Quiz powered by SurveyMonkey. Test knowledge and create a fun, interactive quiz experience!
Showing 4 of 8 templates
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Discover more resources

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Solutions for your role

SurveyMonkey can help you do your job better. Discover how to make a bigger impact with winning strategies, products, experiences and more.

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Continuing healthcare checklist: what UK healthcare providers need

Learn what information healthcare and social workers need to provide for a continuing healthcare checklist, what happens next and possible outcomes.

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Turning employee engagement statistics into actionable surveys

Discover how to use UK employee engagement statistics to design effective surveys. Use actionable insights to boost retention and drive productivity.

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Shaping the future: how British values in the workplace drive inclusion and engagement

Discover how ‘British values in the workplace’ surveys can reveal what matters most to employees, fostering inclusion and engagement.

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Our list of sample survey questionnaires:

360 Degree FeedbackMake-up Products Feedback
Airline Passenger FeedbackManagement Performance
Before They Were Famous SurveyMarket Research – Product Feedback
Brand Awareness SurveyMarket Research – Service Feedback
Bullying SurveyMarket Research Template
Business-to-Business SurveyMobile Apps Survey
Business Travel FormMovie and TV Viewing Habits Surveys
CAHPS Dental Plan SurveyMovie Viewing Survey
CAHPS Health Plan Survey 4.0Music Listening Survey
CAHPS Survey TemplateNeighbourhood Events Survey
CAHPS Visit SurveyNeighbourhood Feedback Survey
Child Behaviour SurveyNet Promoter Score Questionnaire Template
Commuting SurveyNon-profit Organisation Information Template
Customer FeedbackNPS and Brand Loyalty Survey
Customer Satisfaction SurveyOnline Social Networking Survey
Customer Service FeedbackParent Engagement Survey
Customer Service SurveyParental Support Survey
Department Performance PollPersonal Hygiene Questionnaire
Diet & Exercise SurveyPost-Visit Patient Satisfaction Survey
Do You Have Health Insurance?Pre K-12 Parent Survey Template
Donor FeedbackProfessional Event Feedback
Education Demographics SurveyEstate Agent Evaluation
Employee Benefits SurveyRecruitment Satisfaction Survey
Employee Exit SurveyRetail Customer Feedback
Employee Performance Review TemplateRSVP and Contact Information Form
Employment FeedbackSchool Climate Survey
Endurance Event FeedbackSchool Programme Fit Questionnaire
Entertainment Event FeedbackEmployee Engagement Template
Environmental Issues PollSkin Care Products Feedback
Event Planning QuestionnaireSmoking Survey
Facebook Profile QuestionnaireSocial Support Survey
Facebook Survey TemplateSoftware Evaluation
Favourite Celebrities PollSupervisor Performance Evaluation
Firmographics SurveyTarget Market Analysis Questionnaire
Fundraising FeedbackTarget Market Demographics Questionnaire
General Event FeedbackTeam Performance Survey
General Internet UsageTV Viewing Survey
HCAHPS Survey TemplateTypical Customer Analysis Survey
Health Insurance EvaluationTypical Customer Demographics Survey
Healthcare Expenses FeedbackUniversity Faculty Satisfaction Survey
Height & Weight SurveyUniversity Instructor Evaluation
High School Sports – Student FeedbackUniversity Student Graduation Form
Hospital Performance EvaluationUniversity Student Satisfaction Survey
Hotel FeedbackUniversity Teaching Assistant Evaluation
Household Budget PollU.S. Demographics Poll
Insurance Customer FeedbackU.S. Demographics – Snapshot Poll
K-12 Parent Survey TemplateU.S. Political Identification Questionnaire
K-12 Teacher FeedbackHoliday Travel Feedback
Learning Support FeedbackVet's Practice Staff Evaluation
Volunteer FeedbackWebsite Feedback
You in 12 Months Questionnaire