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SurveyMonkey Original Research

Our data and original research explains what’s happening in the world and the workplace. Want your own insights? Survey your customers, employees, prospects, or anyone else today.

Our original research delivers the insights that professionals need to shape stronger workplaces and build more profitable companies.

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57% of customers will permanently stop using a product or service after 1 bad experience

57% of customers will permanently stop using a product or service after 1 bad experience

51% of employed people said they’d take a job at another company if offered one

51% of employed people said they’d take a job at another company if offered one

From dating to data security, we help you discover the consumer trends that shape our everyday lives.

See if you can guess what people fib about the most with their healthcare professionals.

Want to know more about our reports and studies? Learn about our methodology and how we get our data.

Get in-depth expert tips from our survey scientists to make your next survey project even better.

Wish you knew more about people who mattered to you? All you have to do is ask! See how we make it easy to reach anyone, anywhere, so you can conduct your own market research in minutes.

Mulher com óculos e fones de ouvido usando um tablet.

Explore our customer satisfaction survey templates to rapidly collect data, identify pain points and improve your customer experience.

Homem e mulher lendo um artigo em um laptop e fazendo anotações em notas adesivas.

Discover how Ryanair uses SurveyMonkey and its Microsoft Power BI integration to track 500k monthly CSAT surveys and improve customer experiences.

Homem de óculos sorrindo e usando um laptop.

Refine your market research approach with our guide to identifying customer needs and what UK shoppers are looking for in 2024.

Mulher analisando informações em laptop.

Discover how woom uses SurveyMonkey to launch multilingual surveys at scale, improve the employee experience and capture customer insights.