For small to medium-sized businesses, customer feedback is incredible fuel for growth. It tells you which aspects of your product or service are the most popular and what you might want to change. It gives you data points to use in your marketing (90% of our customers rate us as an 8 or higher!). Most importantly it keeps you connected to customers.
Email is the easiest way for most small businesses to collect feedback. We partnered with Mailchimp on a survey template designed specifically for small businesses to get the critical information that they need without burning customers out. The result is a super quick, simple survey that you can use again and again to keep the feedback coming in.
Like any SurveyMonkey survey template, you can edit the Mailchimp small business check in to suit your needs (adding, tweaking, or removing questions). If you’re using our Mailchimp survey, odds are that you have a Mailchimp account and want to use it to send out your customer check ins. If that’s the case, you can integrate your SurveyMonkey account with your Mailchimp account quickly and easily here.
We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.
Out-of-the-box themes, accessible colour palettes, custom fonts, branding and more.
Collect survey responses via email, website, SMS, social media, QR codes, offline and more.
Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis and more.
Read about our customers, explore webinars and get guides on collecting feedback in your industry.
Get tips on how to create better surveys, hear the latest product news or check out our research.
Access tutorials on how features work, learn more about billing and contact Customer Support.