Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customise online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in

Generate compelling, best-in-class research insights

Get resources to help you understand your target audience so you can reach them with the right message and build better products.

Woman looking perplexed with finger touching chin and screenshot of graphs behind her

Market researchers and insights managers are often challenged to discover actionable insights with budget constraints and limited resources. Are you expected to deliver high-quality research for marketing and product stakeholders? This resources within this Insights Manager Toolkit will help you answer your burning questions.

What insights do I need in order to understand my audience?

  • What do we know about our audience and how are they motivated?
  • How well is my brand performing among my target audience over time?
  • What are my primary customers’ pain points and blockers?
  • How often do our target customers choose a competitor over us?

What research can I use to drive business impact?

  • What information do marketing and product stakeholders need?
  • How can I add proof points to projects with limited bandwidth?
  • Which insights can prove the success of marketing campaigns?
  • How do I help product teams identify which features to optimise?

Our sample survey templates make it easy for you to start collecting feedback in just minutes. Explore hundreds of questions across different survey types, all designed to get you accurate results you can rely on.

Identify which product features your target audience cares about most.

See template

Find out how much value your customers get from your brand and products.

See template

Understand how your consumers think and buy, based on their lifecycle stage.

See template

Learn which messages or headlines resonate most with your ideal customers.

See template

Get feedback on how your product appeals to your target audience.

See template

Surface competitive advantages and see how your product compares.

See template

SurveyMonkey is not only easy to use, but it’s also the world’s leading survey platform and powerful enough to help you measure what matters.

Features to help you accomplish goals

Icons of three people, three connected arrows pointing in different directions and bar graph with magnifying glass

Your business is constantly changing. Our features can help you pivot when you need to.

Integrations that make work easier

Icons of Zoom, Google Drive, Mailchimp, Microsoft Teams, Hubspot, Marketo

Integrate your survey data with the apps you use every day.

We have a variety of integrations that can help you recruit respondents, conduct customer interviews and collaborate with internal stakeholders.

Our most popular integrations include:

Support for when you need it

Icons of headset, chat box, and laptop with play button

Get the support that your team needs to launch feedback programmes regularly and with ease.

  • We have an amazing support team filled with product experts that help you leverage the right features to get the results you’re looking for
  • Support the way you want it with phone, email and live chat options for getting in touch
  • Tutorials and video demos available within our robust Help Centre for those who want to explore on their own

Allbirds-slate
Tweezerman-logo-2x
Adobe-logo-2x
Verizon-logo-2x
Sephora logo

Here are some common mistakes and best practices for how to avoid them.

Red X shape in circle

Looking for ways to gain compelling customer insights? Here are some things to avoid:

Try not to ask leading questions. You want to collect unbiased insight into how people really think. Similarly, don’t just rely on loyal customers for feedback. Go broader and reach a representative sample of your target buyer.

Instead, aim for clarity and choose clearly defined and well-understood terms so that you get unbiased responses.

Confirming only known or familiar insights while ignoring new trends will lead to biased insights and decisions.

Hear more from SurveyMonkey customers

Green tick in circle

Want to know what insights managers and market researchers suggest? Check out these tips:

Not every user’s opinion is equally important. Survey the right audience based on specific criteria and business objectives to give you the most relevant insights.

Show the impact of your research by sharing your knowledge consistently across your organisation. By bringing visibility to what prospects are saying, you can rally your partners for greater impact.

A snapshot is good, but understanding consumer trends over time is even better. Make sure you’re keeping tabs on your target audience’s attitudes and behaviours.

Get more survey tips

Woman holding a pink cube in one hand and blue sphere in the other hand

Ultimate Guides

Your one-stop shop for conducting quality market and product research.

Stack of hamburger patties on a plate, with a sign behind it saying "PLANT BASED MEAT"

Success Stories

How JUST served a new target audience with its insights programme.

Sign saying "The Daily Q May Roundup" with pictures of clown shoes, wine glasses and a star destroyer

Trends

See how insights managers keep up with the latest industry trends.

Get an individual plan with features that you need, or create a team instead!

Learn more about our solutions and schedule a demo.

  • Manage multiple users and gain visibility into all survey data collected across your organisation with admin controls and dashboards.
  • Ensure that confidential data is protected with enhanced security, including encryption, SSO and features that help you remain compliant with HIPAA and GDPR.
  • Make feedback automated and actionable by connecting to key business systems using APIs and powerful integrations, including Salesforce, Marketo, Tableau and more.
To markedsføringsmedarbeidere. Den ene ser gjennom en artikkel om merkevarestrategi, og den andre holder en utskrift av diagrammer

Brand marketing managers can use this toolkit to understand their target audience, grow their brand and prove ROI.

En mann og en kvinne som ser på en artikkel på en laptop og skriver ned informasjon på gule lapper

Master the 4 Ps – Product, Price, Place and Promotion – and discover how to use them to create a marketing strategy that drives results.

Smilende mann med briller som bruker en laptop

How to combine the power of Salesforce customer data with the feedback capabilities of SurveyMonkey to improve CX.

Kvinne som ser over informasjon på laptopen sin

Create data-informed marketing strategies that align with your target audience. Learn how to leverage your market research with thorough data analysis.

Access more toolkits for a variety of roles