Ensure excellent experiences for your candidates and future employees

Get tools that make feedback easy to gather and act on so you can help build a world-class workforce.

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As a recruiting manager, you face the challenge of providing positive experiences for candidates throughout the recruitment process. To accomplish this, you rely on feedback and insights to inform decisions such as employee benefits, staff development and employee retention. The resources in this toolkit will help recruiting managers work smarter, not harder.

How can we give each candidate a positive experience?

  • What is the best way to evaluate the recruiting process?
  • What tools do we need to identify trends and inform change?
  • How do we better market our open positions?
  • How can we stay competitive with our salary and benefits?
  • How can we maintain consistency in training and onboarding?
  • What is the best way to share the data we collect with leadership?

How can we help our team provide great service?

  • Do our employees understand and support our DEI efforts?
  • Do we know what learning and development needs our staff have?
  • How can we turn our employees into advocates for working at the company?
  • What’s the best way to ensure that my team is closing the loop with prospects?
  • How can we ensure that the recruitment team is happy and satisfied at work?

Our sample survey templates make it easy for you to start collecting feedback in just minutes. Explore hundreds of questions across different survey types, all designed to get you accurate results you can rely on.

Improve your recruiting and interviewing process with candidate feedback.

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Find out whether your recruiters need more training to support your company goals.

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A deep dive on equity, designed to reveal gaps in your workplace.

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Show candidates how satisfied your employees are with the benefits you offer.

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Get data to demonstrate how happy your employees are with their compensation.

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Get a head start on employee engagement by learning what makes new hires tick.

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SurveyMonkey is not only easy to use, but it’s also the world’s leading survey platform and powerful enough to help you measure what matters.

Features to help you accomplish goals

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The job market is constantly changing. Our features can help you pivot when you need to.

Integrations that make work easier

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Integrate your survey data with the apps you use every day.

Our most popular integrations are:

  • Zapier to connect your SurveyMonkey account with your recruiting software to streamline workflows
  • Collect, distribute and digest feedback in Microsoft Teams
  • Analyse results, uncover insights and collaborate with your team in Google Sheets
  • Connect your SurveyMonkey and Mailchimp accounts to streamline post-interview feedback collection

Support for when you need it

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Get the support that your team needs to launch feedback programmes.

Here’s how SurveyMonkey can help:

  • We have an amazing support team - filled with product experts that help you leverage the right features to get the results you’re looking for
  • Support the way you want it - with phone, email and live chat options for getting in touch
  • Tutorials and video demos - available within our robust Help Centre for those who want to explore on their own

Here are some common mistakes and best practices for how to avoid them.

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Looking for ways to improve your recruitment and hiring programme? Here are some things you can avoid:

If you fail to set goals for your hiring team, you’re not going to provide a good, consistent experience for candidates.

Use surveys to collect feedback and measure your recruitment programme. Feedback from candidates can help your company look more attractive to prospective employees.

Be aware of your DEI policies, including any differences from international branches of your company. Come to interviews prepared with data to share with prospects.

See how SurveyMonkey treats workplace equity

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These best practices will help you provide a great candidate experience:

Set your new employees up for success with an efficient and enticing onboarding experience.

Ensure that what you ask them about their experience is neutral and unbiased. Make sure you're getting in touch with them for feedback immediately after the interview, when it's still fresh in their minds.

Highlight the reasons why your company is a great place to work. Share recent news headlines, company initiatives, employee resources and more.

Get more tips on leveraging feedback

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Why recruiting a diverse workforce is critical.

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Thought Leadership

How surveys can help you attract top talent.

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Ultimate Guides

How feedback can help shape the future of business.

Get an individual plan with features that suit your needs, or create a team instead.

Momentive, the maker of SurveyMonkey, empowers organisations to gain insights from customers, employees and the market, securely and at scale.

Learn more about Momentive Solutions and schedule a demo.

We offer a suite of capabilities that can bring feedback into your native workflows.

  • Spend your time acting on data instead of analysing it. Powerful data analysis tools help you easily identify where opportunities exist before they become problems.
  • Follow up with candidates by sending surveys via email or via SMS to increase response rates from candidates.
  • Consult with one of our DEI experts to measure how inclusive your recruiting efforts are.
Human Resources Leader

HR leaders can use this toolkit to help drive exceptional employee experiences.

Create a better candidate experience

Understand how job candidates experience the recruiting process with SurveyMonkey.

Employee pulse survey template

Use this Employee Pulse Survey template to gauge employee satisfaction, engagement, and more.

Build a diverse, equitable and inclusive workplace

Measure and improve diversity, equity and inclusion (DEI) with SurveyMonkey.