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Net Promoter Score

Measure customer satisfaction and loyalty for your business.

Customer Satisfaction

Learn what makes customers happy and turn them into advocates.

Website Feedback

Get actionable insights to improve the user experience.

Contact Information

Collect contact information from prospects, invitees, and more.

Event Registration

Easily collect and track RSVPs for your next event.

Event Feedback

Find out what attendees want so that you can improve your next event.

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Uncover insights to boost engagement and drive better results.

Meeting Feedback

Get feedback from your attendees so you can run better meetings.

360-degree employee evaluation

Use peer feedback to help improve employee performance.

Course Evaluation

Create better courses and improve teaching methods.

University Instructor Evaluation

Learn how students rate the course material and its presentation.

Product Testing

Find out what your customers think about your new product ideas.

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Survey templates

Customer feedback survey templates

Customer feedback survey templates

Listen to your customers to build better products and experiences.

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Our templates

Customer feedback survey templates

Customer Satisfaction Survey Template
Used 641,000+ times
Capture the voice of the customer and gauge sentiment with our expert-certified customer satisfaction survey template.
Customer satisfaction survey template for returning customers
Used 634,000+ times
Our customer satisfaction survey template makes getting feedback for returning customers a breeze. Easy to customize, share, and embed. Get feedback today.
Customer satisfaction survey template for new customers
Used 634,000+ times
Our customer satisfaction survey template makes getting feedback for new customers a breeze. Easy to customize, share, and embed. Get feedback today.
Customer satisfaction survey template for loyal customers
Used 634,000+ times
Our customer satisfaction survey template makes getting feedback for loyal customers a breeze. Easy to customize, share, and embed. Get feedback today.
Customer satisfaction survey template for small businesses
Used 634,000+ times
Our customer satisfaction survey template makes getting feedback for small businesses a breeze. Easy to customize, share, and embed. Get feedback today.
Customer satisfaction survey template for advertising agencies
Used 634,000+ times
Our customer satisfaction survey template makes getting feedback for advertising agencies a breeze. Easy to customize, share, and embed. Get feedback today.
Customer satisfaction survey template for hotels
Used 634,000+ times
Our customer satisfaction survey template makes getting feedback for hotels a breeze. Easy to customize, share, and embed. Get feedback today.
Customer satisfaction survey template for restaurants
Used 634,000+ times
Our customer satisfaction survey template makes getting feedback for restaurants a breeze. Easy to customize, share, and embed. Get feedback today.
Post-Event Feedback Survey Template
Used 290,000+ times
Obtain attendee feedback about a party, event, concert or get-together with our free post-event survey template.
Net Promoter® Score (NPS) Survey Template
Used 147,000+ times
Would your customers recommend your business? Use our Net Promoter Score Survey Template to find out. Start measuring satisfaction and loyalty today.
Website feedback survey template
Used 27,000+ times
Our expert-certified website feedback template will help you learn why visitors do what they do and how you can improve their experience. Learn more about why people visit your site, what they hope to find, their ease of use, ease of learning, and whether you deliver the experience they expect. Our survey template is a springboard for getting to know the needs of your website visitors and gauging the overall effectiveness of your online presence. Get started today.
Customer Feedback Survey (Business-to-Business) Template
Used 23,000+ times
Our business-to-business template is expert certified to help you gain actionable insights. Whether you’re concerned about project management, on-time delivery or referrals to new B2B customers, measuring client satisfaction is key to future success.
Customer Service Feedback Survey Template
Used 23,000+ times
Enhance your customer service and support strategy with our expert-certified Customer Service Survey Template.
Product review template
Used 19,000+ times
Use this simple survey template to generate product reviews from happy customers, and share them with others to help future buyers make informed decisions.
Software and app customer feedback with NPS®
Used 16,000+ times
Check out our expert-certified template designed specifically for the Software and Apps industry to spot the factors that affect NPS the most.
Post-Purchase Survey Template
Used 10,000+ times
Rapidly gather feedback from your customers and close the experience gap with this intuitive post-purchase survey template.
Customer comments
Used 9,000+ times
Check out our expert-certified Customer Comments survey template. From sample questions to powerful analytics, we make it easy to get feedback.
University student satisfaction
Used 9,000+ times
Understand how students feel about your college or university’s environment and facilities. Check out our expert-certified Student Satisfaction survey template today.
Home buyer feedback
Used 7,000+ times
Check out our expert-certified Home Buyer Feedback survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Software Evaluation Survey Template
Used 4,000+ times
Create and send software surveys with our evaluation template. Find effective sample questions and get the feedback you need today.
Health Check-In Survey Template
Used 2,000+ times
Get feedback on patients’ general health before a surgery visit with our free health check-in survey template.
Customer Support Survey Template
Used 2,000+ times
Is your support team providing the best customer service possible? Use this template to evaluate customer satisfaction after a support interaction.
Online shopping attitudes
Used 1,000+ times
Learn how often shoppers buy things online and if they feel their privacy is secure. Check out our expert-certified online shopping survey template.
Twitter (X) Survey Template
Used 1,000+ times
Check out our expert-certified Twitter survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Online Content Strategy Survey Template
Used 1,000+ times
Check out our expert-certified Online Content Strategy survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Endurance event feedback
Used 1,000+ times
Check out our expert-certified Endurance Event Feedback survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Real estate agent evaluation
Used 1,000+ times
Check out our expert-certified Real Estate Agent Evaluation survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Path To Purchase Survey Template
Used 1,000+ times
Use our 9-question path to purchase template covering decision-makers, key drivers & purchase methods to see how prospects make a purchase decision.
Typical Customer Analysis Survey Template
See our expert-certified Typical Customer Analysis survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Hotel feedback
Our hotel feedback survey template is designed to help you quickly get valuable insights from your guests. Launch your feedback survey today for FREE.
Retail Customer Feedback Survey Template
If you run a retail business, our retail surveys can help you improve it. Check out our retail customer feedback survey template today for FREE.
Veterinarian office staff evaluation survey template
Check out our expert-certified Veterinarian Office Staff Evaluation template. From sample questions to powerful analytics, we make it easy to get feedback.
Eventbrite post-event feedback
Make sure every event you plan is better than the last. SurveyMonkey and Eventbrite teamed up to create a survey template that you can use out of the box to gather feedback from your event attendees. Find out what went right and what could have been improved at your last even and track your results over time.
Resident satisfaction survey template
Measure tenant sentiment by using our resident satisfaction survey. The questions range in topic from maintenance quality to overall experience, so you can better understand the different facets of the tenant experience.
Podcast survey
Learn how your target audience generally listens to podcasts and see how they feel about yours with our expert-built, podcast survey template. You can use the template as is or edit any of its questions to ensure that you gather the feedback you need!
Airline Passenger Satisfaction Survey Template
See out our expert-certified Airline Passenger Satisfaction survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Automobile buyer feedback
Check out our expert-certified Automobile Buyer Feedback survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Customer Review Survey Template
Gather customer ratings and reviews using this simple survey template. Then share the reviews publicly and show the world how much your customers love you!
Holiday Survey Template
Collect insights into holiday destinations and preferences with our Holiday Survey Template. Tailor your services for a better customer experience!
Customer Testimonial Survey Template
Use this template to generate testimonials that will help people in your target market see that your products and services are exactly what they need.
Yes/No Survey Template
Gather feedback and gauge yes or no opinions with our expert-certified Yes/No Survey Template.
Corporate social responsibility survey template
Corporate social responsibility (CSR) programs make businesses stronger and the world a better place. But identifying the issues that matter most to your business can be tricky. Evaluating CSR with a materiality assessment (like this template) can help. Use this survey to ask your employees, board members, and customers what issues are important to them, so you can make greatest impact.
Testimonial Form Template
Get started with our testimonial form template to streamline the process of gathering endorsements from your satisfied customers.
Help Desk Feedback Survey Template
Businesses often need a high-functioning help desk that listens, understands technology & responds fast, etc. This survey template measures performance.
Restaurant feedback survey template
You can’t keep every single customer in your restaurant happy, but you can send a survey to get feedback from them about your restaurant—before they post it on public restaurant review sites.
Competitive NPS®
Use our expert-built competitive NPS® survey to measure your competitors’ strengths and weaknesses over time. And compare their performance with your own to better direct your organization’s focus.
Customer Experience Survey Template
Use our customisable, expert-approved survey template to find out how customers perceive your product/service, team responsiveness and more!
CRM software survey template
A customer relationship management software (CRM) allows organizations to effectively manage and develop relationships with prospects and customers. As a result, your organization’s use of the software directly impacts the experience of your most important audiences. To ensure that your organization sees value from using your CRM, use our 6-question survey template. Once responses come back, you can identify the right training opportunities for different teams and get an overall sense of how your CRM is performing.
Blogging template
Check out our expert-certified Blogging survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Brand Performance Survey Template
Measure customer motivations and opinions to improve customer loyalty with our brand performance survey template.
App intercept survey
Find out directly from your users how effective your app is and how it can be improved. Use this easy template to get the feedback you need right away.
Mailchimp customer check-in template
For small to medium-sized businesses, customer feedback is incredible fuel for growth. We partnered with Mailchimp on a survey template designed specifically for small businesses to get the critical information that they need without burning customers out. The result is a super quick, simple survey that you can use again and again to keep the feedback coming in.