Discover 50 NPS survey question examples with templates to measure loyalty and boost customer satisfaction.

Learn how to create an effective Net Promoter Score (NPS) survey for actionable insights.

Learn how to follow up with NPS detractors, promoters and passives to boost customer satisfaction.

Get feedback on employee experience (EX) and satisfaction with our employee Net Promoter® Score (eNPS) survey template.

Greyhound replaced a dated, manual survey method with an automated process that improved response rates and boosted NPS. The company now uses SurveyMonkey Enterprise to make service improvements that directly impact profitability.

Net Promoter Score is a way to assess customer satisfaction via direct customer input. Calculate your score with our easy-to-use NPS calculator!

Simplify your Net Promoter Score calculation with our easy-to-follow guide, including expert-certified NPS templates and global industry benchmarks.

This article explores the essential advantages and disadvantages of implementing the Net Promoter Score (NPS) methodology in business.