We recently hosted CuriosityCon, our signature annual event focused on turning curiosity into better decisions, stronger teams, and business growth. It was the perfect stage to share where the SurveyMonkey platform is heading next—especially at a time when workplace curiosity is struggling. Our new State of Curiosity report shows that while 95% of workers say they’re naturally curious, only 30% report that their workplace strongly rewards curiosity. Our mission this year is to help close the curiosity gap by building a faster, smarter platform that makes it easy to ask the right questions, reach the right people, and act on insights instantly. Here are 5 major innovations we unveiled to help you take the doubt out of deciding and back your next big move with insight from real human voices.
Watch the full keynote session
1. Go from idea to survey in minutes
With our new survey creation experience, we’ve made it easier than ever to get started regardless of your experience level. From your SurveyMonkey homepage, there are three simple ways to begin:
- Create with AI: Simply describe what you're trying to learn using SurveyMonkey, and our AI generates a tailored first draft for you based on what we’ve learned from helping millions of people send surveys.
- Choose a template: Select from 500+ expert-built templates covering a wide range of roles and industries.
- Build from scratch: Jump straight into our powerful editor to design your survey your way.
Once your draft is ready, our new lightweight editor makes it easy to quickly review questions, apply themes, and adjust the tone—from casual to professional—to match your brand.
2. Turn continuous feedback into always-on insights
The real value of feedback isn’t a single snapshot; it’s the story it tells over time. We’ve introduced curated programs to help you track trends and catch issues before they escalate. This functionality helps you move away from disconnected data points and toward connected insights across weeks and quarters.
- Specialized programs: Get started quickly with built-in workflows for employee engagement, NPS, and market trends.
- Looking ahead: Later this year, we’ll launch workflow automation to help you automate the “what’s next” of your feedback loop.
3. Connect SurveyMonkey directly to Claude
AI is incredibly powerful for planning, but it doesn't actually know what your audience is feeling. With our new Claude integration, you can pull your live SurveyMonkey insights right into your conversations.
- Manage entire workflows: Build, edit, and launch surveys using simple prompts (e.g., "Create a pulse survey for team morale") without ever leaving your Claude chat thread.
- Surface insights without data crunching: Ask Claude to instantly summarize key themes, sentiment, and standout quotes from your live SurveyMonkey results, making it easy to drop data into slide decks or reports.
- Bridge the gap between planning and feedback: Bring your research into the tools you're already using to make decisions. Now you can validate ideas, check NPS results, or create follow-up surveys in the exact same space you use for project planning.
4. Run advance market research at DIY speed with SurveyMonkey LaunchPad (Coming in June)
For product and marketing professionals, launching a new campaign often feels like a choice between two bad options: paying a fortune for a research agency or taking a chance and winging it. SurveyMonkey LaunchPad automates complex research so you can launch campaigns and products with confidence.
- Built-in methods: Access rigorous methodologies like MaxDiff, Van Westendorp pricing, and monadic concept testing. We won’t let you mess anything up!
- Instant global reach: Connect to a panel of over 335 million respondents to connect with your target audience in hours, not weeks.
- Automated scorecards: Skip the endless internal debates. Automated scorecards clearly highlight your winning concept based on hard data.
5. Catch real-time digital friction with GetFeedback (Coming in June)
Performance data tells you what happened—like a spike in abandoned checkouts—but it leaves you guessing on the why. The revamped GetFeedback platform allows you to catch friction at the exact moment it happens.
- Capture in-the-moment insights: Reach website visitors exactly where they are using feedback buttons and trigger-based forms without disrupting their experience.
- Advanced triggers: Target the right moments using behavioral triggers like—such as scroll depth, time on page, and exit intent—allow you to engage visitors when it matters most
- Actionable UX data: Connect feedback directly to specific pages and actions and instantly see what's causing drop-offs or confusion so you can act quickly.
What's next?
Whether you want to explore a new release or get early access to what’s coming in June, here’s how you can get started:
- Log in and try out the simplified survey creation experience.
- Start building your own continuous listening program.
- Connect SurveyMonkey to Claude to manage your entire feedback workflow conversationally, from first question to final insight.
- Sign up for early access to LaunchPad to unlock an introductory discount and be the first to know when our advanced market research solutions launch.
- Sign up for early access to GetFeedback and get ready to identify and fix the invisible friction points in your website's customer experience.
Catch up on CuriosityCon on demand to watch the rest of our keynote sessions, panels, and expert speaker presentations.
Explore more new product releases to see what else we've been building.
