SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

Searching for a better way to handle customer or employee complaints? Build a seamless process for collecting and managing complaints with our online complaint form template. The form offers a straightforward way for users to report issues and concerns so that you can document and respond promptly.

Get started with predefined fields, including name, email, date, location of the incident and additional complaint details. From there, you can customise the template and form fields to meet your needs using SurveyMonkey's intuitive, drag-and-drop user interface. Empower your users to voice their concerns and improve your complaint management system.

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible colour palettes, custom fonts, branding and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis and more.

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Read about our customers, explore webinars and get guides on collecting feedback in your industry.

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Get tips on how to create better surveys, hear the latest product news or check out our research.

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Access tutorials on how features work, learn more about billing and contact Customer Support.

노트북으로 설문조사를 만들고 있는 빨간색 머리의 여성

SurveyMonkey can help you do your job better. Discover how to make a bigger impact with winning strategies, products, experiences and more.

노트북으로 기사를 보면서 스티커 메모에 정보를 쓰고 있는 남성과 여성

Learn how our market research platform can help you collect quality data. Discover our online panel and purpose-built solutions.

안경을 쓰고 미소를 지으며 노트북을 사용하고 있는 남성

Build a better online questionnaire with our tips and tricks. Ask the right survey questions to get the answers you need today.

노트북으로 정보를 살펴보고 있는 여성

Learn how to analyse survey data in Excel and gain insights with our easy-to-follow guide.