SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customise online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.


Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.


Best practices for using surveys and survey data

Our blog about surveys, tips for business and more.

Tutorials and how-to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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Improve the patient experience by measuring quality of care

Get clear insights from patients when it matters most.

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It can be difficult to get a clear understanding of how patients really think and feel. Many healthcare professionals see an even bigger challenge with measuring the quality of care their patients receive. Feedback can help you gather insights along the patient journey so you can provide quality care that earns trust.

How can we ensure consistent patient experiences, wherever they receive care?

Today’s healthcare landscape can be difficult for anyone to navigate. People may start with a GP appointment, undergo tests at a hospital and pick up a prescription from their pharmacy.

That’s a lot of touchpoints.

One negative interaction can really impact how a person feels about their entire healthcare experience.

These tools, including healthcare surveys, can help you create positive patient experiences.

How can we protect our healthcare teams and employees?

The COVID-19 pandemic had a massive impact on healthcare workers across the world. Doctors felt overwhelmed; nurses were burned out; and teams across the spectrum of care were pushed to the brink.

How are clinicians, nurses and medical staff feeling now?

Being able to measure how your teams think and feel today is as crucial as ever. Get tools to help you navigate response plans and cope with new challenges, such as workforce engagement.

Our sample survey templates make it easy for you to start collecting feedback in just minutes. Explore hundreds of questions across different survey types, all designed to get you accurate results you can rely on.

Hear from patients to see whether they’re feeling valued, supported and respected.

See template

Get a snapshot of patient health in preparation for an appointment.

See template

Find out how your patient felt about the quality of their care, immediately after their appointment.

See template

Assess the patient safety culture in healthcare facilities and offices with this survey by AHRQ.

See template

Find out how healthcare workers really feel about the workplace.

See template

Measure the skills and training of your medical staff and healthcare professionals.

See template

SurveyMonkey is not only easy to use, but it’s also the world’s leading survey platform and powerful enough to help you measure what matters.

Features to help you accomplish goals

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Patient needs are constantly changing. Our features can help you pivot when you need to.

Integrations that make work easier

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Integrate your survey data with the apps you use every day.

We have a variety of integrations that can help you improve patient feedback and drive employee engagement.

Our most popular integrations include:

Support for when you need it

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Get the support that your team needs to launch patient feedback programmes with ease.

  • We have an amazing support team filled with product experts that help you leverage the right features to get the results you’re looking for
  • Support the way you want it with phone, email and live chat options for getting in touch
  • Tutorials and video demos available within our robust Help Centre for those who want to explore on their own

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Here are some common mistakes and best practices for how to avoid them.

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Looking for ways to improve the patient experience or measure staff satisfaction? Here are some things you can avoid:

Keep surveys and questionnaires short to ensure that they’re focused on providing accurate answers.

Avoid nonresponse bias by ensuring that patients complete your survey.

Make sure you’re actively addressing pain points, such as long waiting times at the surgery.

Send surveys immediately after patients' appointments so they’re more likely to respond.

Visit our Healthcare Hub to learn more about elevating the patient experience

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Want to know what healthcare leaders and administrators suggest? Check out these tips:

Keep surveys short and free of medical jargon to ensure that patients complete the survey with ease.

Bring visibility to the challenges your patients are facing by sharing the feedback, especially with medical staff, nurses and doctors.

Define metrics for support cases and make sure you have the team aligned to deliver on them.

Measure and benchmark these results to ensure that your organisation is continually improving its performance.

Get more survey tips


Success Stories

Wellstar streamlines its employment interview and feedback processes.


Case Studies

See how the University of Michigan Medical school centralised applications.

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Case Studies

See how Carrot improved member feedback and clinical outcomes.

Get an individual plan with features that suit your needs, or create a team instead.

Learn more about our solutions and schedule a demo.

  • Manage multiple users and gain visibility into all survey data collected across your organisation with admin controls and dashboards.
  • Ensure that confidential data is protected with enhanced security, including encryption, SSO and features that help you remain compliant with HIPAA and GDPR.
  • Make feedback automated and actionable by connecting to key business systems using APIs and powerful integrations, including Salesforce, Marketo, Tableau and more.
Patient registration form template

Seamlessly collect patient registrations with our fully customisable, HIPAA-compliant patient registration form template.

Client intake form template

Efficiently onboard clients with our customisable client intake form template. Get started today!

Patient intake form template

Efficiently onboard patients with our customisable Patient Intake Form template. Gather medical information seamlessly using the intuitive SurveyMonkey form builder.

Registration forms

Easily create and customize online registration forms with SurveyMonkey’s easy-to-use form builder. Sign up for a free account to get started.

Access more toolkits for a variety of roles

NPS®, Net Promoter® & Net Promoter® Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.