Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customise online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business and more.

Tutorials and how-to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Gain the insights you need to delight and retain customers and drive revenue growth with SurveyMonkey.

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With our flexible platform, it’s easy to drive action across product, marketing and more to deliver real business value.

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Start gaining customer insights in days, not months, with templates and intuitive analysis features.

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Save time and make customer insights actionable by connecting SurveyMonkey with the tools you use every day.

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Easily benchmark customer experience using Net Promoter Score (NPS®) and Customer Satisfaction Score (CSAT) programmes. Integrate data into 120+ business systems, including Salesforce, Marketo and Tableau.

Build and scale your voice of the customer (VOC) research to understand what’s working and opportunities to act. Empower teams across your organisation to capture, analyse and act on customer insights.

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Test product concepts and feature ideas with your target audience. Capture product feedback throughout the development life cycle to drive adoption.

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Measure how customers perceive your brand through relational and transactional NPS.

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Measure customer satisfaction after key interactions to pinpoint areas for improvement.

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Use customer effort score (CES) insights to improve processes and minimise costly repeat interactions.

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Evaluate customer support interactions and act on issues faster.

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Survey your user base on security, design and more to create digital experiences that delight.

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Create experiences that attract attendees and keep them coming back with pre- and post-event feedback.

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Pressure-test and optimise your products to drive ROI and customer loyalty.

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Gain insights from your target audience in minutes with SurveyMonkey Audience.

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Measure purchase satisfaction to help reduce friction in the buying process.

SurveyMonkey Enterprise provides additional features, such as IT administration, SSO, user controls and permissions, HIPAA compliance and more.

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Learn about trends reshaping customer experience in a survey of CX industry pros and consumers.

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Discover how the SurveyMonkey and Salesforce integration can help supercharge your CX strategy.

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Find out how Box captures insights across the customer journey and breaks down data silos.

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Learn how Lionbridge increased customer satisfaction with SurveyMonkey and Power BI.

Net Promoter, Net Promoter Score and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc. and Fred Reichheld.