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A marketing campaign is the most effective way to communicate a specific message to targeted, segmented audiences. Your campaign may be designed to promote a product or service, call attention to your brand, or capture customer feedback. Marketing communications may use social media, print media, email, online advertising, television ads, and other ways to get your message out to the right people at the right time.
When communicating with a marketing campaign, you want to make sure you’re effectively presenting your message to your target audience. How can you make sure this happens? By making sure your campaign content hits these four points:
Find out by comparing scores of multiples with reliable and fast feedback.
Make sure your campaign succeeds with customers by using surveys to inform decisions from marketing materials to ads.
Marketing campaigns are part of your overall marketing strategy. The ultimate goal is to increase your brand and product awareness, resulting in a boost to your bottom line. With that in mind, the key to an effective campaign is research. Research and concept testing will lead to influential content creation for your campaign.
An effective marketing campaign allows you to take a strategic approach to content creation, which is beneficial to your brand in a variety of ways.
Creating a whole campaign may seem like a daunting task, but it’s actually a straightforward process. We’ve broken the process down into 4 parts—planning, distribution, converting customers, and ad testing.
It is absolutely essential to plan your campaign. Planning determines your goals, how you’ll measure success, and will guide your team throughout the process—even if things don’t go as planned.
What is the purpose of this campaign? What do you want to accomplish for your business?
Here are a few common general goals. Use these as starting points to create your own.
Once you’ve settled on your general goal, turn it into a SMART goal. SMART is an acronym for specific, measurable, attainable, relevant, and time-bound. These five characteristics ensure your goal will be clearly understood by all stakeholders.
If you’ve decided that your goal is to increase engagement, your SMART goal might be:
To obtain 100 customer reviews of our new product using our campaign-based and brand hashtags on Instagram by December 31, 2022. It is specific (reviews), measurable (100 customers), attainable (using custom hashtags), relevant (for the new product), and time-bound (by December 2022).
How will you measure your campaign success? This will look different for everyone. Your measurement may include social media statistics, website analytics, click-through rates, conversions, or something else. Whatever your measurement is, it should harken back to your campaign goal.
Remember, if you are using multiple marketing channels, include how you’ll measure your campaign on each medium.
Identify your KPIs for each medium, such as:
Pro tip: Set up benchmarks to check progress along the way to your main goal.
The absolute best way to define your target market is through market research. Only with thorough data can you determine who your customers are, their interests, social media usage habits, types of content they like, problems they have that your product can solve, and more.
Use consumer surveys for existing and potential customers to create buyer personas. These will help your marketing team visualize the ideal customer during campaign creation.
The distribution phase is all about what your target audience sees, when they see it, and where they encounter your campaign.
As we’ve already mentioned, marketing campaigns can include multiple channels. Determining what you wish to use depends on your budget, audience, current brand engagement, and what channels you currently use.
Of the channels you currently use, which ones work best? Which ones have paid ad options? Where do you already have good engagement? From your research, which channels are your target customers using?
The PESO model breaks up distribution channels into 4 categories—paid, earned, shared, and owned. What you choose is up to you.
This is in line with the “T” in your SMART goal. Begin with a start and end date for your campaign. Working from the end date, considering the materials you have to work with, enter your content backwards up the timeline to your launch date. Schedule posts, blogs, emails, ads, and other campaign content on your timeline.
This calendar, or timeline, will help you distribute promotional content evenly throughout the campaign and publish equally on each media channel.
And now we come to the ultimate goal—conversions. A conversion is not necessarily a sale. It all goes back to the goal you set in the beginning.
Look back at your SMART goal again. Our example was “To obtain 100 customer reviews of our new product using our campaign-based and brand hashtags on Instagram by December 31, 2022.” At various times throughout the campaign, we should be checking that our customers are leaving reviews. If not, we need to recalibrate our campaign to deliver content that will lead our customers to fulfill our goal.
Pro tip: Use strong calls to action on website landing pages and social posts to tell your customer what their next steps should be.
What metrics will you use to measure your success? It all depends on the type of campaign you’re running and the channels you’ve chosen. Whatever you look at, make sure you look beyond vanity metrics such as impressions or views. Those are nice to know, but they don’t necessarily deliver your desired results. Your analysis should relate back to—you guessed it—your SMART goal.